Coordinator III - Center for Family Medicine

Cleveland Clinic•Akron, OH

2d•Hybrid

About The Position

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. Akron General’s Center for Family Medicine (CFM) is looking to add a Coordinator III to its administrative team to help propel this mission. Located on the 2nd floor of Akron General’s Ambulatory Care Center (ACC), the Center for Family Medicine (CFM) provides a full range of primary care services to adults and children including obstetrics, pediatrics, geriatrics and behavioral health counseling. In this role, you will provide day-to-day administrative support to the core teaching faculty of CFM. You will also act as the primary contact for all physician schedules related to the teaching responsibilities in conjunction with their clinical practice and residency schedules related to the Center for Family Medicine, ensuring advanced schedule creation, hospital rounding, coverage and proper patient access. Beyond these responsibilities, the Coordinator III is also an integral member of CFM’s administrative team and serves as a key liaison to internal stakeholders, acting as a resource for the Primary Care Institute and Ambulatory Operations on matters related to residency operations. This role offers the opportunity to learn through each interaction and the chance to move into other roles such as Administrative Program Coordinator or supervisory positions. You may also work remotely one day per week, allowing more flexibility within the role. A caregiver in this position works days from 8:00AM – 4:30PM or 7:30AM – 4:00PM.

Requirements

High School Diploma or GED
Five years of office experience
Five years of experience coordinating and assisting with management functions and special projects
Proficient with spreadsheets, word processing and database software
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations, ability to move up to 20 pounds

Responsibilities

Coordinate all support and clerical activities for the department by providing support to internal clients while functioning as a liaison with external clients.
Coordinate various department activities by facilitating analysis and reporting information.
Develop, maintain and distribute reports for schedules, budgets, staff, PTO and patient information.
Prepare, provide analysis for and implement special studies and projects.
Provide day-to-day administrative support to the core teaching faculty of CFM.
Act as the primary contact for all physician schedules related to teaching responsibilities, clinical practice, and residency schedules.
Ensure advanced schedule creation, hospital rounding, coverage, and proper patient access.
Serve as a key liaison to internal stakeholders.
Act as a resource for the Primary Care Institute and Ambulatory Operations on matters related to residency operations.