Title Coordinator I

Stellantis Financial Services•Houston, TX

1d•Onsite

About The Position

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. The Titles Coordinator I will be responsible for managing and coordinating all aspects of titles for our organization. This includes ensuring accuracy, completeness, and proper documentation of titles for our products and services.

Requirements

Entry level, no experience required.
High school diploma and or/GED.
Strong attention to detail and excellent organizational skills
Proficient in Microsoft Office Suite, particularly Excel and Word.
Excellent written and oral communication and interpersonal skills.
Ability to multitask and prioritize effectively.
Must live within a commutable distance to: Houston, TX
An applicant must be authorized to work in the United States to be eligible for this position.
Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Nice To Haves

Minimum 1 month of customer service in related fields experience.
Knowledge of title processes, regulations, and compliance is preferred.
Bilingual preferred to handle inbound customer calls.

Responsibilities

Handle the processing of vehicle titles with precise accuracy and all activities related to the title/lien perfection unit.
Coordinate and acts as a liaison between FDI Collateral Management, Custodian Bank and SFS/FIFS to ensure all auto titles problems are resolved.
Maintain quality control of current title status reporting ensuring that all exposed titles are handled according to established policies and procedures.
Research vehicle titles and resolves issues in a timely manner.
Maintain clear and concise communication with team members and stakeholders regarding titles status and updates.
Work closely with internal departments with handling difficult accounts and fields title-related questions.
Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers and dates of birth.
Perform other administrative tasks and duties as assigned.