Coordinator I, Billing

Pilot Company•Knoxville, TN

20h•Onsite

About The Position

Support fuel transaction processing by accurately preparing and processing billing invoices for wholesale fuel transactions. This role ensures that all billing activities are conducted in a timely and precise manner, maintaining compliance with company policies and industry regulations.

Requirements

High school diploma or equivalent certificate required.
One to two years experience in Logistics, Accounting, or Billing required.
Advanced Microsoft Office skills; specifically Microsoft teams and Excel.
Expert understanding of the billing process and understanding of Bill of Ladings and Invoices.
Aptitude for understanding systems and how they work.
Knowledge of fuel and trucking industry and its common terminology.
Ability to work with various Business intelligence tools.
Ability to prioritize routine tasks and meet deadlines.
Highly organized with an exceptional attention to detail.
Ability to follow established steps to review data for accuracy.
Ability to prioritize routine tasks and adapt to changes in workloaad.
Professional demeanor when communicating in person, email, or phone.
Excellent written and verbal communication skills.
Ability to influence others and provide excellent customer service.
Strong time management skills.
Ability to quickly learn new technology and use technology in all areas related to the role.
Ability to work in a fast-paced, dynamic team environment.
Ability to handle multiple tasks, meet deadlines, and work independently.

Nice To Haves

Bachelor’s degree preferred.
Tableau knowledge preferred.

Responsibilities

Generate and validate invoices for Clean, DEF, and Rack fuel transactions using PDI, ensuring accuracy and alignment with contractual terms.
Maintain and audit billing data with PDI accounting software, ensuring data integrity, completeness, and accuracy.
Collaborate with the Commercial Excellence, Fuel Accounting, and Commercial teams to resolve billing discrepancies, supporting timely customer billing.
Apply established billing practices to meet internal controls, SOX compliance standards, and industry best practices, contributing to audit readiness and risk mitigation.
Prepare regular and ad hoc reports related to billing performance, SOX compliance, sales metrics, and account statuses using Excel or similar tools for management decision-making.
Work collaboratively with other team members and participate in a positive manner.
Participate in meetings alongside team members to provide productive resolutions.
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
Ensure all activities are in compliance with rules, regulations, policies, and procedures.
Complete other duties as assigned.