Coordinator, HR Communications

Austin Community College•Austin, TX

5d•Hybrid

About The Position

Develop, implement, and manage a consistent pipeline of high-impact communications to promote engagement and overall integrity of the People/HR strategy, College culture, and ACC brand. Reporting to the Vice Chancellor of Human Resources, and in close partnership with the Office of College Relations & Marketing (OCRM), this position serves as the College's lead employment copy editor and works in a cross-functional capacity with Academic Affairs, Student Services, College Operations, and Business Services to foster effective, consistent, and timely internal communications relevant to ACC faculty and staff, while supporting the function's mission to drive enthusiastic adoption of positive employment practices.

Requirements

Knowledge of strategic written and visual communication principles and current best practices.
Demonstrated knowledge of corporate communication practice including planning and execution.
Thorough knowledge of technical writing and editing for print and web.
Knowledge of editorial style guides and plain language principles.
Planning and coordination with OCRM for regular communication through photography, video production, PR events, reports and informational publications, and public speaking engagements.
Familiarity with online communications and client tools including web content management systems, broadcast email marketing tools, and social networking.
Expertise In use of English grammar, punctuation, and syntax.
The ability to present the college's employer brand in a positive way to multicultural communities.
Knowledge of federal and state employment laws, regulations, best practices, and resources to stay abreast.
Working knowledge of HR metrics, analytics, and data interpretation and messaging.
Excellent communication, interpersonal, and leadership skills.
Use of professional discretion in dealing with sensitive employment or personal information.
Entrepreneurial, self-directed, reporter mindset.
Exceptional writing and editing skills.
Demonstrated ability to Interpret complex information.
Ability to adapt broad employment trends and information to an organizational audience.
Ability to spot employment trends .and anticipate stakeholder needs from a communications perspective.
Exceptional organizational skills, Including consistent, exacting attention to detail and consistent follow-through.
Strong interpersonal and communications skills, including tact and diplomacy.
Works independently but seeks direction or clarification as needed.
Maintaining confidentiality of work-related Information and materials.
Ability to compile and create reports.
Workday, MS Office Suite, and Google Office Suite.
Intermediate to advanced use of Wordpress or similar web content management systems.
Video production tools and technologies.
Two or more years of related work experience.
Bachelor's degree.
For this position only, four years of directly related work experience may substitute for the required education.
Valid Texas Driver's License and reliable transportation for travel in the Austin area as required

Nice To Haves

Experience working in Higher Education or HR experience.
Work experience in a fast-paced, mission-driven work environment.
Bachelor’s degree or higher in a related field.
Intermediate to advanced knowledge of HTML and experience with popular content management systems (Drupal, WordPress, etc.).
Bilingual Spanish.

Responsibilities

Works with the Vice Chancellor, Human Resources and Associate Vice Chancellor, College Relations & Communications to develop and support broad-based communications strategies on internal communications related to people and employment.
Develops, plans, writes, manages, and distributes a range of employee communications to include the college's HR communications channels, People/HR webpage, electronic newsletter, video communications, and employee social media platforms, in order to drive awareness and promote enthusiastic adoption of HR strategy, initiatives, and positive people practices.
Serves as liaison and assists the Office of College Relations & Marketing (OCRM) with HR specific marketing and communications campaigns.
Serves as a communications partner and Human Resources subject matter expert by providing proactive, strategic communications to College employees and managers.
Ensures all employee messaging adheres to highest grammar and writing standards and reflects the College's culture, tone, and brand guidelines as provided in the college's writing style guide and communications practices.
Assists department with reporting, writing, editing, and distributing information on events, services, programs, initiatives, and procedures to internal and, occasionally, external audiences at the direction of the Vice Chancellor of Human Resources.
Develops and manages relationships with key internal stakeholders, executives, and department leaders to ensure effective and relevant employee communications.
Ensures the HR communications strategy solicits input through formal and Informal feedback channels and reports findings to management.
Serves as departmental copy editor/proofer for Human Resources-related communications.
Promotes the department's strategic plan goals and priorities as it relates to the College's Strategic Plan and Chancellor's Priorities.
Stays attuned to local, national, and internal employment climate and. alerts HR and communications team of opportunities and concerns.
Monitors key performance indicators established by HR and OCRM for engagement with employee communications content, and uses key measurement data to inform future decisions about employee communications work.
Stays current on emerging communications technologies, content management, and industry best practices.
Assists with the daily operation of the People & HR database and other digital or communications platforms.