Senior Field Representative, Hospitality

Ricoh•Vancouver, BC

17h•CA$19 - CA$22

About The Position

The Coordinator - Hospitality will provide day-to-day leadership and direction to Hospitality team and assist in routine to complex matters. The Coordinator is responsible for creating an exceptional client experience and serves as a role model in creating an environment that delivers exceptional service, quality and meets the needs of internal and external clients. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail.

Requirements

High School Diploma or GED
Minimum of 4 years experience in a food services, catering role, hospitality or event planning role, supervisory experience preferred
Food Safe Certification
Certification required to serve alcohol (eg. Smart Serve in Ontario)

Nice To Haves

Applied knowledge of accepted food service industry standards with regard to food sanitation, food handling and preparation, food and beverage set-up and service
Must be able to work flexible hours - including evening and weekends
Ability to work in a fast-paced, high-pressure environment; with strong attention to detail and the ability to work under pressure
Strong verbal and written communication skills, with the ability to exercise discretion and good judgement
Possess excellent co-ordination, organizational, interpersonal and problem-solving skills
Excellent multi-tasking skills and adaptable to change
Service oriented
Ability to work as a team or independently
Strong computer skills with Microsoft Applications
Ability to regularly lift and push objects up to 30 lbs.

Responsibilities

Oversee inventory management, ensuring the kitchen, conference center and coffee rooms are well stocked
Ensure exceptional client service for all events, including coordinating meeting requirements, prompt delivery of food, beverage and catering needs, coordinating staff schedules with events and familiarity with boardroom technology
Track sales and manage daily reports
Review receipts, cash records and cash log sheets to assure accuracy
Ensure tidiness and regular maintenance and sanitation of equipment in the kitchen, lounge and coffee rooms
Train and monitor team's utilization of operational procedures for POS systems and registers to efficiently process orders
Work with Event Specialists to ensure exceptional service for all on site Client Service Events
Maintain food safety certification
May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail
Other duties as assigned by manager