Coordinator, Group Dining and Events

Resorts World Las Vegas • Las Vegas, NV

5d • Hybrid

About The Position

This role is responsible for coordinating group dining and events, including managing daily leads, maintaining event booking systems, creating custom menus, and providing administrative support for events. The coordinator will also conduct client tours, assist with pre- and post-event planning, and book small group events. A key aspect of the role is to maintain a positive work environment and ensure all necessary licensing and compliance are up-to-date. The position requires the use of personal devices for work-related tasks and adherence to company policies.

Requirements

• At least two years of experience in Hotel Sales, Catering Sales, Restaurant Sales or Event Planning.
• Must be able to work well in a team environment, communicate well, and provide feedback to fellow members of the team to achieve mutual goals.
• Excellent written and verbal communication skills.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.
• High School diploma or equivalent.
• Proof of eligibility to work in the United States.
• Health Card
• Alcohol Awareness Card

Nice To Haves

• Previous experience working in a large, luxury resort setting.
• Previous experience working with restaurant sales and management.
• Bachelor’s degree in related field.
• CPCE (Certified Professional in Catering & Events) designations

Responsibilities

• Monitoring daily leads including Tripleseat, Email Inquiries, and voicemails – assigning to managers in accordance with manager thresholds
• Maintaining information in Tripleseat – entering, assigning, and turning down leads
• Creating, printing, and delivering custom menus
• Pulling and distributing weekly reports
• Assisting with loading dock forms, COI’s, and vendor logistics – this can include assisting with vendor load-in at various hours
• Assisting with Purchase Orders to ensure vendors are paid in a timely manner
• Supporting Group Dining Managers and Directors with daily tasks – this can include various shifts as needed including nights, early mornings, and weekends depending on business volume
• Conduct client site tours, pre-event planning, and post-event follow-up meetings to ensure satisfaction and repeat business
• Booking and servicing small group dinners and happy hours (20 guests or less)
• Maintains a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
• Ensure that required licensing is maintained & updated.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested

Benefits

• Resorts World Las Vegas is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED