Coordinator Group Billing

Palms•Las Vegas, NV

10d•Onsite

About The Position

Working closely with the Non-Gaming Controller, the A/R Clerk will play an important role entering, posting and reconciling batches, research and resolve customer A/R issues, prepare aging reports, place billing and collection calls, maintain cash receipts journal, and update and reconcile sub-ledger to G/L. Core Job Responsibilities: Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Palms Casino Resort and departmental policies and procedures. Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees. Prepare support documents for receivables. Prepare and balance receivables against source documents/schedules. Communicate exceptions to the Accounting Manager or Controller. Prepare/mail invoices within one week of a customer's departure and/or prepare/mail monthly billing summaries. Address/research billing questions for customers and members of other departments. Process approved adjustments and research credit card disputes as required. Review bus groups to initiate refunds and invoices as appropriate. Maintain a clean, safe, hazard-free work environment within area of responsibility. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations. Perform other duties as assigned.

Requirements

High School Diploma or GED is required
One (1) year accounts receivable experience or an equivalent combination of experience and/or education
Must have solid decision-making, organization, and interpersonal skills
Excellent verbal communication skills are required
The ability to thrive in a fast-paced multi-tasking, hands-on environment
Ability to establish and maintain a positive and professional working relationships with all individuals
Must have basic skills in Microsoft Office including Word, Excel and Outlook
Ability to work occasional overtime and irregular hours

Responsibilities

Entering, posting and reconciling batches
Research and resolve customer A/R issues
Prepare aging reports
Place billing and collection calls
Maintain cash receipts journal
Update and reconcile sub-ledger to G/L
Prepare support documents for receivables
Prepare and balance receivables against source documents/schedules
Communicate exceptions to the Accounting Manager or Controller
Prepare/mail invoices within one week of a customer's departure and/or prepare/mail monthly billing summaries
Address/research billing questions for customers and members of other departments
Process approved adjustments and research credit card disputes as required
Review bus groups to initiate refunds and invoices as appropriate
Maintain a clean, safe, hazard-free work environment within area of responsibility
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations
Perform other duties as assigned