Coordinator for Accessibility and Retention

Georgia Department of Revenue•Hinesville, GA

About The Position

The Coordinator for Accessibility and Retention leads institutional efforts to promote student success, equitable access, and persistence to completion at Savannah Technical College. The position oversees accessibility services and retention initiatives, ensures compliance with disability regulations, and develops proactive strategies to support student engagement, academic achievement, and graduation. The coordinator works with faculty, staff, and community partners to identify barriers, coordinate interventions, and improve student outcomes. The role administers accessibility accommodations and support programs, develops and assesses retention and student success initiatives, monitors student progress, coordinates early alerts and case management, and uses institutional data to recommend program improvements. It also develops related policies, training, workshops, and educational programs; contributes to planning, grants, reporting, and special projects; and represents the College on committees and at community and workforce events. In collaboration with the Director of Student Engagement, the coordinator integrates career readiness into leadership, engagement, and co-curricular programs and supports orientation, student events, leadership development, student organizations, and honor societies. The position maintains records, assesses program effectiveness, and ensures compliance with FERPA, TCSG policies, and institutional procedures. The role is contingent upon funding and allocation of the position.

Requirements

Bachelor's degree in a related field; related experience may substitute for education on a year-for-year basis.
Two years of progressively responsible experience in accessibility services, student affairs, retention, advising, counseling, academic support, or a related higher education setting.
Knowledge of accessibility services, disability regulations, and student support practices.
Knowledge of student retention, persistence, and completion strategies.
Ability to analyze data and implement evidence-based interventions.
Leadership, project management, and program assessment skills.
Strong interpersonal, communication, and collaboration skills.
Ability to manage sensitive and confidential information.
Problem-solving and decision-making skills.
Experience with student information systems, CRM platforms, and related technologies.
Commitment to student-centered service and inclusive practices.
Pass a criminal background check.
Submit an electronic application through Team Georgia Careers with a cover letter and resume; include annual salary for each position held.

Responsibilities

Administer and coordinate accessibility services, accommodations, and support programs for students with documented disabilities.
Ensure institutional compliance with ADA, Section 504, and applicable federal, state, and local regulations.
Develop, implement, and evaluate retention, persistence, and student success initiatives to improve enrollment, progression, and completion outcomes.
Monitor student performance, attendance, and academic progress; identify at-risk students and coordinate interventions.
Coordinate early alert efforts and provide case management, coaching, advocacy, and referrals to resources.
Use institutional data and assessment results to identify trends, evaluate effectiveness, and recommend improvements to programs and services.
Collaborate with Academic Affairs, Student Affairs, Enrollment Services, faculty, staff, and community agencies to provide comprehensive support services.
Develop policies, procedures, training materials, and educational programs related to accessibility, retention, and student success.
Plan and deliver workshops, presentations, and professional development for faculty, staff, and students.
Assist with strategic planning, grant initiatives, reporting requirements, and special projects related to accessibility and student success.
Serve on institutional committees and represent the College in matters related to accessibility, retention, and student success.
Partner with the Director of Student Engagement to integrate career readiness into student leadership, engagement, and co-curricular programs.
Support student engagement events, orientation programs, leadership development initiatives, and student success programming.
Collaborate on activities that strengthen student belonging, persistence, and campus involvement.
Assist student organizations and honor societies with professional development and career preparation programming.
Maintain accurate records of student interactions and program activities, and use data to assess effectiveness and identify improvements.
Ensure compliance with FERPA, TCSG policies, and institutional procedures.
Participate in professional development activities and workforce development initiatives.
Represent the College at community, workforce, and employer events.
Perform other duties as assigned.