Coordinator, Executive Education Programs

Simon Fraser UniversityVancouver, BC
Hybrid

About The Position

The Coordinator plays a central role in shaping and delivering Executive Education programs, from early client conversations through to program execution and evaluation. The position is responsible for the administration of executive education programs, working closely with faculty, clients, and internal teams to design learning experiences that meet real organizational needs. This is a hybrid role, mostly in-person, that blends supporting participants, scheduling faculty/ sessions, administering program delivery online and in person. You will work diligently to ensure high-quality delivery across multiple concurrent initiatives, ensuring excellence of service and delivery, as well as excellent client partnerships. This role is ideal for someone who thrives in a dynamic environment, with an inherent sense of urgency, and enjoys turning ideas into well-executed programs with measurable impact. You’re someone who can operate comfortably at the day-to-day operational level. You are excellent with client facing interactions, making things happen through creative problem solving, event administration and management, think in terms of outcomes, and take ownership from concept through delivery. You are highly organized, adaptable, and able to manage multiple priorities without losing sight of quality. You’re equally comfortable working with faculty, senior clients, and internal teams, and can translate between them. Experience in program delivery, online educational platforms, client facing interactions are key. Problem solving, sound judgment, and a strong client-service mindset will set you apart.

Requirements

  • Bachelor's degree in Business or related discipline
  • Two years of related experience in coordinating the administration and delivery of custom credit and/or non-credit programs
  • Experience in event planning, program/project management
  • Strong analytical and problem-solving capabilities
  • Excellent communication, relationship-building, and client service skills
  • Ability to think on the spot, troubleshoot
  • Tech savvy
  • Project management and planning skills
  • Ability to coordinate multiple contributors to deliver high-quality outcomes
  • Demonstrated ability to work collaboratively with empathy, integrity, and respect, contributing positively to an inclusive, high-performing team culture

Nice To Haves

  • Experience in program delivery
  • Experience with online educational platforms
  • Client facing interactions

Responsibilities

  • Administration of executive education programs
  • Working closely with faculty, clients, and internal teams to design learning experiences that meet real organizational needs
  • Supporting participants
  • Scheduling faculty/ sessions
  • Administering program delivery online and in person
  • Ensuring high-quality delivery across multiple concurrent initiatives
  • Ensuring excellence of service and delivery
  • Ensuring excellent client partnerships

Benefits

  • 4 weeks’ vacation (prorated for the first year)
  • Hybrid-work program for eligible positions
  • Employer paid defined benefit pension plan
  • On-campus tuition waiver for employees and their immediate family members
  • Off-campus tuition reimbursements and professional development funds
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