Coordinator ESOL Program (Bilingual in English and Spanish) - Esperanza Center

Catholic Charities of Baltimore•Baltimore, MD

5d•Onsite

About The Position

Catholic Charities of Baltimore, Esperanza Center is seeking an ESOL Program Coordinator (AEPC). This role will coordinate the activities and functions of the ESOL Program, ensuring students are registered, tested, and assigned appropriately. The coordinator will manage student data entry and maintenance, train teachers, ensure curriculum and teaching materials are relevant, prepare grant reports, and monitor student progress and satisfaction. The AEPC will also represent Esperanza's Educational Services program at conferences and events, provide public education, and serve as a liaison to other educational partners. Duties include adult program staff supervision, teacher training and supervision, student intake and assessment, curriculum development, data management, program outreach, teacher and student recruitment, and overall program operations. The Esperanza Center is a comprehensive immigrant resource center that has been providing hope and essential services to immigrants since 1963, offering services and referrals, ESL education, health care, and free or low-cost immigration legal services.

Requirements

Bachelor's degree in ESOL, Human Services, Education, Foreign Languages or a related field.
High proficiency in Spanish required to support a multilingual student population, conduct intake and placement processes, and collaborate with Spanish-speaking community members and partners.
One (1) year experience working directly with ESOL students required.
Bilingual in Spanish, offering effective communication across diverse populations.
Experience coordinating activities or events desired; must exhibit exceptional planning and organizational skills to ensure tasks are executed efficiently.
Exhibits strong interpersonal skills with a courteous and professional demeanor towards staff, clients, and visitors.
Demonstrates excellent verbal and written communication skills, ensuring clarity and effectiveness in all interactions.
Displays excellent organizational skills and meticulous attention to detail, ensuring accuracy and efficiency.
Demonstrates accountability by working independently, requiring minimal direction or supervision.
Effectively relates to and provides compassionate care for individuals from diverse populations.
Willingness and ability to learn about the full range of services provided by the Esperanza Center to support collaboration and holistic client care.
Comfortable speaking in public and presenting program information to students, volunteers, community partners, and other stakeholders.
Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook.
Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence.
There can be no state issued restrictions on the licenses that would impede drivers’ ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

Nice To Haves

experience supporting multilingual and multicultural learners strongly preferred.
Familiarity with immigrant cultures and customs preferred; ability to apply cultural awareness in daily interactions with clients and colleagues.
Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.

Responsibilities

Oversees student registration and intake procedures; administers assessments to evaluate English language proficiency and accurately places students in appropriate instructional levels.
Mentors and supports volunteer teachers and interns, providing ongoing training, coaching, and professional development opportunities to enhance instructional effectiveness.
Monitors curriculum implementation and instructional outcomes, evaluating and revising educational materials and approaches as needed to meet program goals and student needs.
Evaluates teacher and volunteer performance, provides constructive feedback, and implements necessary changes to improve instructional quality and classroom management.
Promotes positive student behavior and attendance through incentives, clear communication of expectations, and supportive intervention strategies.
Builds and maintains relationships with community organizations for student and volunteer recruitment, outreach, and partnership development. Represents the program at community events and marketing opportunities.
Researches program-specific grant opportunities, prepares required reports, and maintains compliance with funding requirements and timelines.
Prepare grant reports and support program evaluation and continuous improvement efforts, ensuring timely submission, data accuracy, and actionable recommendations.
Ensures accurate entry and maintenance of student and program data in tracking systems; compiles reports and analyzes data to measure program performance and outcomes.
Performs other duties as assigned.