Coordinator, Education

SeaWorld•Tampa, FL

2d•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Requirements

Must be at least 18 years old
Must have a valid Driver's License with a good driving record and proof of insurance.
Able to meet company driving guidelines.
Excellent organizational skills and the ability to handle multiple priorities.
Be proficient in Microsoft Office, including Word and Excel and the ability to learn SEA reservation systems.
Able to work up to 28 hours per week with a flexible schedule, to include shifts on weekdays, nights, weekends, and holidays.

Nice To Haves

Previous guest service experience preferred

Responsibilities

Coordinate reservation and check-in processes for all Education programs, including field trips, sleepovers, summer camps, VIP Tours, and premium guest experiences.
Distribute and process all registration forms associated with Education Programs.
Create and modify reservations utilizing multiple SEA systems.
Produce mailing lists from the reservations system as needed.
Utilize excellent communication and guest service skills (both oral and written) when interacting with Education Program guests, camp parents, and teachers.
Staff Guest Service positions and process payment for guest experiences as needed.
Record and pull reports from the Global Reservation System.
Completed additional projects as assigned.