Coordinator Digital Operations, Corporate Communications

NBCUniversal•New York, NY
•Hybrid

About The Position

The Corporate Communications Coordinator is an integral member of NBCUniversal’s Corporate Communications team, supporting day-to-day operations through media monitoring, content management, administrative coordination, and communications support. The role is suited to an organized, detail-oriented professional with strong writing skills, an interest in media and communications, and the ability to manage multiple priorities in a fast-paced environment. The coordinator compiles and distributes daily company and industry news roundups; monitors traditional, digital, and social media; prepares social listening summaries; and conducts research for communications strategies, executive briefings, special projects, and AI agents. The position also manages project workflows and editorial calendars, coordinates creative assets, supports website and social publishing and quality assurance, and provides administrative and operational support to the team. The position follows a hybrid schedule and requires working from the office at least four days per week. NBCUniversal may change in-office requirements. The role is eligible for company-sponsored benefits. The salary range is $50,000–$60,000.

Requirements

  • At least 1 year of experience in digital, social media, communications, marketing, or a related field.
  • Experience monitoring social media platforms, digital trends, and online conversations.
  • Solid written and verbal communication skills.
  • Proficiency with social listening and analytics tools.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.

Nice To Haves

  • Prior experience supporting executives within entertainment, media, or communications.
  • Demonstrated ability to monitor, identify, and analyze emerging social media trends, digital conversations, and cultural moments in a fast-paced environment.
  • Exceptional attention to detail and strong organizational and time management skills, including the ability to manage multiple projects and deadlines simultaneously.
  • Flexibility, adaptability, and composure under pressure, with the ability to respond quickly to evolving situations and shifting priorities.
  • Analytical and communication skills, with the ability to translate social insights into clear, actionable recommendations.
  • Experience using social listening, analytics, and trend-tracking tools to inform reporting and strategic decision-making.

Responsibilities

  • Compile and distribute daily NBCUniversal and industry news roundups, including top stories, media coverage, and relevant industry developments.
  • Monitor traditional, digital, and social media for emerging conversations, trends, competitive activity, reputational risks, stakeholder sentiment, and engagement opportunities, and flag relevant developments to the Corporate Communications team.
  • Prepare recurring social listening summaries and support Sprout Social monitoring and reporting, media clip distribution, and daily communications updates.
  • Conduct ad hoc research to support communications strategies, executive briefings, special projects, and AI agents.
  • Manage Airtable workflows, project timelines, editorial calendars, and planning tools, coordinating approvals, stakeholder reviews, publishing schedules, key dates, and milestones across Corporate Communications.
  • Coordinate photography, creative assets, and visual requests for corporate websites, the newsroom, social media, executive communications, earnings, leadership announcements, events, and other enterprise initiatives.
  • Maintain digital asset libraries and ensure photos, videos, logos, graphics, and other creative assets are organized, current, and accessible.
  • Support publishing and quality assurance across corporate websites and social media channels, including formatting, tagging, image optimization, and link testing.
  • Draft meeting agendas and coordinate materials, face sheets, executive briefings, meeting logistics, team events, and other office needs.
  • Provide administrative and operational support for communications initiatives, interns, cross-functional projects, and other responsibilities as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid leave
  • Tuition reimbursement
  • Other discounts and perks
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