Coordinator, Development

Marin Agricultural Land Trust•Point Reyes Station, CA

17d•$35 - $42•Hybrid

About The Position

The Development Coordinator supports MALT’s Data Services Senior Manager in maintaining an accurate and complete BlackBaud Raiser’s Edge (NXT/RE) donor database. The role records and codes gifts, acknowledgments, event RSVPs, waivers, contacts, and other interactions to ensure a reliable picture of MALT’s relationships. Using AI-assisted workflows, the Coordinator processes and acknowledges gifts for more than 3,000 annual donors and supports event communications, registration, attendee research, and donor acquisition. The position is divided approximately equally between gift processing and fundraising operations and event communications and tracking. It reports to the Data Services Manager. MALT is a nonprofit land trust whose mission is to permanently protect Marin County’s agricultural land for agricultural use. The Development Coordinator works with a team advancing that mission and supporting the long-term health of the land and the farmers and ranchers who work on it. This is a full-time, non-exempt position. It requires three days in the office; remote work is available when the employee is not required to be in the office.

Requirements

An associate degree or bachelor’s degree and at least two years of experience in an administrative, database, or similar environment, or an equivalent combination of education and experience sufficient to perform the essential duties.
A database-minded approach, including understanding how gifts, interactions, and events are captured and coded and following established data standards.
Comfort with and curiosity about AI tools, such as Claude, to streamline and check database work, together with sound judgment in critically reviewing AI output.
Problem-solving ability, including spotting data discrepancies, investigating their causes, and bringing issues and improvement ideas to the Data Services Manager.
Critical thinking and the ability to connect data, people, and programs and bring forward insights.
Attention to detail and the ability to prioritize work and meet deadlines.
Proficiency in Google Workspace, including spreadsheets for data preparation.
Strong interpersonal, service-oriented, and proactive communication skills.
Ability to work collaboratively, handle multiple simultaneous responsibilities, and establish and maintain cooperative working relationships inside and outside MALT.
Commitment to MALT’s mission and vision.
Sensitivity to and respect for diversity, equity, and inclusion.

Nice To Haves

Database experience, preferably with BlackBaud Raiser’s Edge NXT/RE.
Gift processing experience.
Experience with mass marketing communications and event tools, such as Mailchimp.

Responsibilities

Process checks, credit card, EFT, online, and recurring gifts accurately and promptly in NXT/RE, applying correct fund, campaign, appeal, and package coding according to established policies and procedures.
Use AI-assisted workflows to review gift batches and records, flag errors, duplicates, inconsistencies, and patterns, and work with the Data Services Manager to resolve issues.
Prepare data files for NXT/RE imports, using AI tools to clean, format, deduplicate, and validate data, and coordinate imports with the Data Services Manager.
Prepare timely, personalized acknowledgment letters from database records, use AI to draft and tailor letters for staff review, and record acknowledgments in NXT/RE.
Help refine and document reliable, repeatable, appropriately reviewed AI-assisted and database workflows.
Maintain accurate constituent records, including updating contact information and processing returned mail.
Work with the team to resolve data accuracy and timeliness issues and raise trends or questions that may inform fundraising strategy.
Support the Annual Giving Manager with the recurring donor program, including maintaining recurring gift records and donor stewardship.
Enter donor information, actions, constituent contacts, and notes in the database.
Serve as the advancement team’s first point of contact, responding to and directing inquiries by phone and email and logging relevant interactions in the database.
Perform database tasks as directed, including pulling lists and running queries, and assist with special projects and mailings.
Manage event RSVPs before and after events, build registration modules, maintain event information on the website, and ensure registrations are recorded in NXT/RE.
Manage event lists, pull invitation lists, track registrations and attendance, and produce check-in lists and name tags from database records.
Track event liability waivers and other required information in the database and answer staff and participant questions about requirements and processes.
Research event attendees using database history, prepare staff briefings about attendees and engagement opportunities, and record findings in NXT/RE.
Support donor acquisition through events by identifying new attendees, entering and coding them in the database, and helping move them into appropriate follow-up and cultivation.
Build and deploy event emails, including invitations, registration confirmations, logistics, reminders, and thank-you messages, using database lists.
Maintain the primary public development email account and phone line for event inquiries and update constituent records as information comes in.
Assist in maintaining volunteer data in NXT/RE.
Support events, including hikes, by managing registration and providing hands-on help before, during, and after events as requested by the Associate Director of Events; record attendance and post-event follow-up in the database.