Coordinator, Development

Missouri Botanical Garden • St. Louis, MO

10d • $21 • Hybrid

About The Position

The Development Coordinator supports fundraising efforts primarily through solicitation, cultivation, and stewardship of Garden Giving Society members. The Coordinator is responsible for preparing, mailing, and tracking monthly Giving Society membership renewals and working with division leadership to identify upgrade and acquisition prospects. The Development Coordinator manages the Young Friends Council, including meeting coordination, recruitment and orientation, and event planning. This role also provides general stewardship support, assigning and tracking donor thank you calls, staffing donor events, and providing exemplary service through the Donor Concierge phone line and inbox.

Requirements

• Minimum of two to three years of professional experience in non-profit fund development.
• Demonstrated knowledge and understanding of fundraising principles and practices; documented success in individual gift fund raising.
• Demonstrated ability to engage and interact with a wide variety of people; strong customer service orientation.
• Must be able to manage multiple priorities, work under pressure, demonstrate and instill in staff members a high degree of professionalism, integrity, loyalty and service to the organization.
• Strong presentation and public speaking skills.
• Willingness to work as part of a team required; proven ability to work collaboratively with internal team members for the purposes of achieving goals/objectives.
• Scheduling flexibility that allows working occasional evenings, weekends, and holidays required.
• Bachelor’s Degree required in Communications or related field.
• An equivalent combination of skills, education and experience may be considered.
• Intermediate skill level using Microsoft Office Word and Excel programs required; strong working knowledge of Outlook features (specifically the electronic calendar feature) required and PowerPoint preferred.
• Proficient experience using Raiser’s Edge, Tessitura, or equivalent donor management system.
• Ability to communicate effectively in English (verbal and written).
• Requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals.
• Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
• Ability to define problems, collects data, establish facts, and draw valid conclusions.
• Requires ability to make frequent telephone calls and routine in-person visits to the organization’s current and future donors and prospects.
• Ability to utilize a computer keyboard (typing) and sit for extended periods of the work day.
• Must be able to lift and carry 20 pounds when transporting supplies and assisting constituents; occasional hands-on participation with event set-ups required.
• May be required to perform tasks at varying heights (i.e., step stool ladders, etc.).
• Ability to move up and down stairwells (multiple MBG buildings have stairs); walk about facility frequently throughout work day; frequent standing, reaching and stooping - 25% or more of the workday may be spent standing on feet.
• Must be able to work both indoors and outdoors.

Nice To Haves

• PowerPoint preferred.

Responsibilities

• Supports strategic development and execution of all aspects of Garden Giving Society program, including identification, cultivation, solicitation, and stewardship activities.
• Prepares monthly Garden Giving Societies membership lists and renewal materials; develops and executes relevant upgrade strategies to strengthen the mid- and upper-level membership program.
• Reviews donor giving history and engagement in Tessitura, the Garden’s CRM, and additional sources to assess donor readiness for entry and upgrade in the Garden Giving Societies.
• Prepares personalized solicitation materials to be signed by Garden President, volunteer leadership, Senior VP of Institutional Advancement, and other Institutional Advancement staff.
• Coordinates donor thank you calls for the development team, assigning gift officers to individual donors on a weekly basis and reporting on progress to division leadership.
• Assists with member benefit fulfillment as needed, ensuring Giving Society members receive promised recognition in the Annual Report, passes, and other benefits.
• Serves as primary liaison to the Young Friends Council. Working directly with volunteer leadership, provides guidance and materials for all activities including meetings, events, and onboarding of new members.
• Leads planning efforts and execution of three annual Young Friends fundraisers in coordination with the Young Friends Council volunteers and the Member and Development Events team.
• Solicits in-kind donors and sponsors for Young Friends events and stewards past event sponsors.
• Participates in planning, development, and execution of donor cultivation and stewardship events, including receptions, Spotlight Series lectures, and donor dinners.
• Accurately updates donor records with contact information, recognition preference, contact notes, event attendance, and other relevant information.
• Provides excellent customer service while answering the donor concierge line and responding to donor email boxes.
• Supports the division’s wide fundraising activities by selling memberships at public events, serving on Garden committees as assigned, and remaining up to date on the Garden’s work and community offerings.
• Meets expected attendance guidelines.
• Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
• Behaves & communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
• Performs other duties as assigned.

Benefits

• All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level