Coordinator Demo Operations (MIS Evident)

Evident•Lower Saucon Township, PA

1d•Onsite

About The Position

At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen. Evident supplies advanced solutions that help make the world safer and healthier. Committed to developing new technologies and delivering world-class customer service, our responsibility goes beyond manufacturing products—we are pioneers. For more information : https://www.evidentscientific.com/en/ Job DescriptionCoordinator Demo Operations Support Asset Management and operational efficiency by coordinating inventory control, system reconciliation, reporting, and cross-functional communication to ensure accurate tracking, timely distribution, and optimal utilization of demo and field inventory while maintaining high customer satisfaction and supporting business objectives.

Requirements

Inventory Management and/or Asset Management experience is a plus.
Must possess working knowledge of MS Office (Excel and Word), SAP and Salesforce
Excellent verbal and written communication skills are required.
Inventory Management, multi-tasking and problem-solving skills are essential.
Strong analytical and problem-solving skills

Responsibilities

Work with other Internal Departments by phone and written communications such as Customer Care, Sales, and Product Management.
Build and maintain internal and external customer satisfaction.
Produce and distribute daily, weekly, and monthly reports as required.
Perform system transactions to reconcile Inventory Accounts in NetSuite and Salesforce.
Monitor the status on Exited Reps outstanding Evaluation orders and work with RVP and assigned Team Members to ensure equipment is properly reconciled.
Coordinate return shipment of field inventory.
Responsible for timely and accurate shipments of Demo Inventory.
Provide back up to other Asset Management personnel as needed.
Perform Cycle Counts of inventory and maintain a high accuracy of stock.
Work directly with the Service Manager or Technician to provide necessary components for instrument repairs.
Proactively communicate low inventory levels and materials discrepancies and other issues that may negatively impact material quality or the ability to meet operations objectives.
Analyse all Asset Management Demo equipment and work with Sales and Marketing to right size warehouse and trunk stock inventory.
Coordinate with Sales Management on product Sell off program to ensure inventory is current and in working condition.
Perform all other duties as assigned.