Coordinator, Business Services

TKO•Remote - Florida, NV

6d•$42,750 - $57,000•Onsite

About The Position

The Coordinator, Business Services will assist with report requests by utilizing Grasp, Anthony Travel’s online reporting tool, and Trams, Anthony Travel’s back-office system. Additionally, he/she will reconcile credit cards on behalf of our clients. The person in this role will work with the Senior Manager, Business Services and Reporting Analysts, in achieving successful outcomes for our clients. The individual in this role would ideally have experience with back-office accounting functions. He or she will need to understand simple excel skills, i.e., sum formulas, formatting, etc. Critical skills for this role include the ability to take guidance, meet deadlines, and collaborate with others.

Requirements

Ability to develop relationships with people of different experiences and skillsets
Excellent communication and interpersonal skills
Microsoft Office Suite experience
Positive, customer-centric attitude
Ability to take guidance, meet deadlines, and collaborate with others
Simple excel skills, i.e., sum formulas, formatting, etc.

Nice To Haves

Knowledge of Trams/Tres is preferred
Bookkeeping background helpful
Experience with back-office accounting functions

Responsibilities

Complete credit card reconciliations for clients while working with agents and account managers to obtain information and meet deadlines
Serve as the primary point of contact for assigned clients’ ad hoc and routine reporting requests
Work with Reporting Analysts to produce customized reports through Grasp and Excel
Update back-office data to ensure accuracy
Maintain basic tracking of reporting requests, reconciliation status, and outstanding items
Use company-approved AI tools to support routine tasks while verifying outputs and protecting confidential information