Coordinator.Billing & Operations

INVACARE•Elyria, OH

4d•Onsite

About The Position

This role supports the transition of Medbloc invoicing and distribution processes into Invacare operations. The Coordinator will be responsible for gathering, reviewing, and organizing shipment documentation, generating customer invoices, processing payments, and maintaining accurate records. This position requires strong Excel skills, attention to detail, and the ability to collaborate with internal teams to ensure a smooth order-to-invoice flow. The role also involves assisting with process improvements during the transition and providing general administrative support to the Financial Services team. There is an opportunity for cross-training in Accounts Receivable and Accounts Payable.

Requirements

Strong Excel skills required (sorting, filtering, basic formulas; ability to work with data efficiently).
High attention to detail with strong organizational skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Strong written and verbal communication skills.
Ability to work independently while also collaborating with cross-functional teams.

Nice To Haves

Associate’s degree in Business, Accounting, Finance, or equivalent experience preferred.
1–3 years of experience in billing, invoicing, administrative support, or related field preferred.
Experience with ERP systems (SAP or similar) is a plus.

Responsibilities

Support the transition of Medbloc invoicing and distribution processes into Invacare operations.
Gather, review, and organize shipment documentation to ensure accuracy and completeness for invoicing and customer records.
Generate customer invoices and ensure timely and accurate distribution to customers.
Email invoices and supporting documentation to customers and respond to basic inquiries as needed.
Process credit card payments in accordance with company policies and procedures.
Maintain accurate records of invoicing, payments, and supporting documentation.
Utilize Excel to track, reconcile, and report on invoicing and operational activities.
Work closely with internal teams, including Finance, Operations, and Distribution, to ensure smooth order to invoice flow.
Assist in identifying process gaps and support improvements during the Medbloc transition.
Provide general administrative and operational support to the Financial Services team.
Cross-train on Accounts Receivable and Accounts Payable processes to support future business needs.
Ensure adherence to company policies, procedures, and internal controls.
Exhibit flexibility, attention to detail, and willingness to take on additional responsibilities as needed.