Coordinator 3, Technical Product Sales, Business Support, Comcast Business

Comcast•Tigard, OR

1d•$26 - $39

About The Position

This job supports customer orders, ensuring seamless coordination from sale to installation within defined service level agreements. It collaborates with technical teams to manage escalations and provides specialized support, guaranteeing accurate and timely order fulfillment.

Requirements

Salesforce proficiency
Communication
Customer Experience (CX)
Teamwork
High School Diploma / GED
5-7 Years Relevant Work Experience

Responsibilities

Ensuring timely order coordination, verification, and corrections within service level agreements
Collaborating with senior sales colleagues to process customer orders accurately and efficiently
Assisting with the incubation process for new products, supporting early-phase introduction
Managing support for strategic accounts and maintaining high-level customer relationships
Working with advanced technical support teams to manage escalations and ensure resolutions meet service agreements
Providing order support across various customer channels
Overseeing contract compliance, executing approvals, and ensuring service validation with customers
Navigating complex systems to build, track, and monitor multi-location customer orders, while continuously identifying and implementing process improvements
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.