Coordination Manager
About The Position
The Coordination Manager leads coordination activities for Allied Systems projects and forklift-related equipment orders. The role connects Sales, Project Management, Engineering, Vendors, Service install, Warehouse Operations as it relates to sales jobs, and Customers to support project execution from award through final completion. The manager oversees Coordinators and Administrative Support personnel and drives process consistency, customer satisfaction, timely deliveries, accurate purchasing, project documentation, and operational efficiency. The role also develops scalable systems and team members, improves cross-department communication, and ensures projects progress on schedule and within budget expectations.
Requirements
- At least 5 years of project coordination, operations, logistics, or material handling experience.
- Strong organizational and project management skills.
- Excellent customer experience and communication skills.
- Ability to manage multiple projects simultaneously.
- Strong Microsoft Excel and business systems experience.
- Financial acumen and understanding of project cost management.
- Ability to lead teams and influence across departments.
- Strong problem-solving and decision-making capabilities.
- Ability to work independently in a fast-paced environment.
- High attention to detail and follow-through.
Nice To Haves
- Associate's or Bachelor's degree in Business, Supply Chain, Operations, Construction Management, Engineering, or a related field.
- At least 2 years of leadership or supervisory experience.
- Experience in material handling, warehouse systems, industrial equipment, or construction-related industries.
Responsibilities
- Lead, develop, coach, and manage Allied Systems and equipment Service Coordinators.
- Establish performance expectations and accountability measures.
- Balance workloads across the coordination team.
- Promote urgency, ownership, accuracy, and customer focus.
- Oversee order processing from sales award through project completion.
- Track project milestones and delivery schedules.
- Coordinate equipment, materials, subcontractors, and installation activities.
- Identify project risks and proactively escalate issues.
- Collaborate with Sales, Service, Rental, Used Equipment, and Parts departments to support customer needs.
- Serve as an escalation point for customer concerns related to project execution.
- Ensure accurate project data management and reporting within company systems.
- Support invoicing, revenue recognition, project closeout, and financial reporting processes.
- Assist leadership with forecasting, backlog management, and project performance reporting.
- Identify and implement operational improvements.
- Standardize workflows, documentation, and project tracking processes.
- Partner with IT and Business Systems teams to improve reporting and operational efficiency.
- Develop and monitor KPIs related to throughput, cycle times, backlog, and customer satisfaction.
- Partner with cross-functional teams to ensure effective communication and project execution.
- Work in a constant state of alertness and in a safe manner.
- Perform additional duties as assigned.
Benefits
- Low-cost medical, dental, and vision insurance
- Short-term disability, long-term disability, and life insurance
- Paid sick leave and PTO
- 401(k) match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
