Coord, Patient Accts -OP

Emory•Atlanta, GA

1d•Onsite

About The Position

Oversees and coordinates all activities pertaining to the operations of billing, collections, customer service, and/or registration. Coordinates front-end billing processes for Outreach Billing of slides and/or specimens sent for consultation or evaluation. Enters and maintains data in IDX/HealthQuest systems and follows process from registration to BAR. Communicates with internal and external individuals to obtain information, resolve issues, and maximize reimbursements for services. Accurately posts insurance company and patient payments, including contractual adjustments and denials. Monitors accounts to ensure correct reimbursement is received. Works closely with the manager and supervisors in formulating and implementing departmental objectives. Acts as subject matter expert for their area of expertise. Coaches, mentors, and provides feedback in review process. Assists in training and acts as backup for Supervisor. Performs other related duties as required.

Requirements

Associate's degree with a minimum of 4 years of collections, billing and /or registration experience in a healthcare or insurance setting OR five years of collections, billing and/or registration experience in a healthcare or insurance setting.
Knowledge of applicable business software preferred.
Third party payor experience required.
Typing skills with minimum of 35 wpm.
Excellent oral and written communication skills.
Knowledge of ICD-9 and CPT coding.

Nice To Haves

Certified Patient Accounts Representative (CPAR) and/or Certified Patient Financial Counselor (CPFC) preferred in hospital setting.

Responsibilities

Oversees and coordinates all activities pertaining to the operations of billing, collections, customer service, and/or registration.
Coordinates front-end billing processes for Outreach Billing of slides and/or specimens sent for consultation or evaluation.
Enters and maintains data in IDX/HealthQuest systems and follows process from registration to BAR.
Communicates with internal and external individuals to obtain information, resolve issues, and maximize reimbursements for services.
Accurately posts insurance company and patient payments, including contractual adjustments and denials.
Monitors accounts to ensure correct reimbursement is received.
Works closely with the manager and supervisors in formulating and implementing departmental objectives.
Acts as subject matter expert for their area of expertise.
Coaches, mentors, and provides feedback in review process.
Assists in training and acts as backup for Supervisor.
Performs other related duties as required.