Cooperative Property Manager

Paramark Corp.•Apple Valley, MN

3d•$75,000 - $85,000•Onsite

About The Position

Paramark Corp is seeking a full-time Senior Living Cooperative Property Manager for Applewood Pointe of Apple Valley, a 98-unit independent living senior cooperative in Apple Valley, Minnesota. The property opened in 2023. The position is on-site, has a 40-hour workweek, and offers an annual salary of $75,000 to $85,000. The manager represents the property and Paramark and builds positive relationships with cooperative members, volunteers, guests, vendors, community organizations, and coworkers. The role is the first point of contact at the property and reports to the Regional Property Manager. The manager works closely with the five-member elected board of directors and committees and oversees the management office, contract services, public relations, marketing, and the cooperative’s financial performance. Duties include member communications and fee processing, invoice review and payment processing, coordinating maintenance and vendors, recordkeeping, building tours, budget preparation and monitoring, advising the Regional Property Manager and board, supervising staff, processing maintenance requests, and implementing cooperative and Paramark policies and procedures. Paramark Real Estate Services, founded in 1971 and headquartered in Rochester, Minnesota, provides property management, facility management, and commercial brokerage services. It manages properties in Minnesota, Missouri, Wisconsin, Iowa, Illinois, Colorado, Texas, Kansas, Florida, Washington, and North Dakota. Candidates must pass a criminal background check. Paramark participates in E-Verify and is an Equal Opportunity Employer.

Requirements

Previous property management experience is preferred.
Ability to provide friendly, courteous, professional, and responsible customer service to a wide variety of members.
Patience, professionalism, flexibility, active listening skills, assertiveness, and compassion.
Strong verbal and written communication skills.
Excellent organizational skills and ability to prioritize.
Proven problem-solving abilities.
Self-directed, highly motivated, and able to work independently or as part of a team.
Strong computer skills and willingness to learn new software programs.
Must pass a criminal background check.

Nice To Haves

Experience with Yardi Software and RentCafe.

Responsibilities

Represent the property and Paramark and build positive relationships with members, program volunteers, guests, vendors, community organizations, and coworkers.
Serve as the first point of contact at the property and communicate clearly and professionally with diverse populations.
Work with the five member-elected board of directors and committees in managing the cooperative.
Manage contract services, public relations, marketing, and the cooperative’s financial performance.
Oversee all aspects of the management office.
Interact with members and maintain open lines of communication.
Receive invoices, review them for accuracy, and process them for payment.
Manage monthly member fees, ensure fees are applied accurately to member accounts, and follow up on delinquencies; process electronic payments and checks.
Coordinate with the maintenance team, order supplies, and schedule vendors and deliveries.
Answer phones, use professional email skills, order cooperative supplies, and maintain asset logs.
Attend weekly and monthly cooperative and Paramark meetings.
Maintain member, emergency contact, legal, financial, asset, and contract files.
Manage and conduct building tours during open houses or when showings are required during office hours.
Coordinate preparation of the annual budget and monitor it throughout the fiscal year.
Advise the Regional Property Manager and the board about potential improvements and budget issues, including variances.
Manage and supervise maintenance and janitorial/housekeeping staff.
Process maintenance requests and follow up.
Uphold and implement cooperative policies and procedures established in its legal documents or adopted by the Board of Directors, as well as Paramark policies and procedures.
Perform other duties as assigned.