Cooler Supervisor

Kemps • Cedarburg, WI

3d

About The Position

The Cooler Supervisor oversees cooler and warehouse operations supporting the production and distribution of fluid milk and cream products. This hands-on leadership role is responsible for team performance, inventory accuracy, and coordinating with production, sales, and customer service so products are delivered safely, accurately, and on time. The role promotes operational excellence, employee development, food safety, and accountability.

Requirements

• Undergraduate degree in business administration, supply chain and logistics, or a related curriculum, or an equivalent combination of experience and education.
• 2 to 5 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment, with demonstrated leadership attributes or team lead experience.
• Proven experience supervising teams and managing day-to-day operational performance.
• Certification and/or license may be required during employment.

Responsibilities

• Schedule, assign, monitor, and direct warehouse and cooler employees to meet business needs and ensure outgoing trucks and semi-trailers are loaded accurately and on time.
• Determine quantities of finished product needed and communicate requirements to production; anticipate current and future needs through communication with sales and production.
• Monitor incoming loads and invoices for damaged or incorrectly delivered orders and work with vendors, suppliers, and employees to resolve discrepancies.
• Ensure procedures are followed so finished products are loaded accurately.
• Notify appropriate departments and personnel about shortages and late deliveries, supporting internal and external customer service.
• Promote positive working relationships with union and non-union employees and apply work rules, applicable union contract provisions, and employment policies.
• Supervise assigned employees' scheduling and daily activities, including selection, retention, feedback, discipline, and performance management; work with Human Resources and plant management to resolve grievances.
• Review and edit employees' electronic time records as needed.
• Participate in collective bargaining agreement or other contract-related activities and discussions as requested.
• Communicate with employees through shift meetings and informal methods.
• Promote safe work behaviors and hold self and direct reports accountable for safety rules and regulations.
• Conduct accident and injury investigations and submit injury reports to Human Resources in a timely manner.
• May coordinate or facilitate plant safety meetings, training, and incentive programs.
• Document and update procedures and ensure they are followed for production efficiency, product quality, employee safety, and compliance with state and federal guidelines.
• Seek ways to increase operational efficiency and contain costs; identify and implement best practices for SOPs, labor management, and applicable certifications.

Benefits

• Health and welfare benefits beginning on the first of the month after the start date
• 401(k) with company contribution
• Competitive pay
• Paid vacation and holidays
• Career growth opportunities and promotion from within
• Comprehensive healthcare benefits
• Service recognition and employee rewards
• Employee referral program
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager