Cooler Supervisor

Dairy Farmers of America • Cedarburg, WI

2d • Onsite

About The Position

The Cooler Supervisor oversees cooler and warehouse operations supporting the production and distribution of fluid milk and cream products. This hands-on leadership role is responsible for team performance, inventory accuracy, and coordinating with production, sales, and customer service to deliver products safely, accurately, and on time. The position is based in Cedarburg, Wisconsin, and works 2nd shift.

Requirements

• Undergraduate degree in business administration, supply chain and logistics, or a related curriculum, or an equivalent combination of experience and education.
• Two to five years of experience in a warehouse, cooler, distribution, production, logistics, or related environment, coupled with demonstrated leadership attributes or team lead experience.
• Proven experience supervising teams and managing day-to-day operational performance.
• Certification and/or license may be required during employment.

Responsibilities

• Schedule, assign, and monitor work and provide direction to warehouse and cooler employees.
• Coordinate employees’ work to ensure outgoing trucks and semi-trailers are loaded accurately and on time to meet customer orders.
• Determine quantities of finished product needed and communicate requirements to production.
• Anticipate production needs through communication with sales and production.
• Monitor incoming loads and invoices for damaged or incorrectly delivered orders.
• Work with vendors, suppliers, and employees to resolve discrepancies and problems.
• Ensure procedures are followed so finished products are loaded accurately.
• Notify relevant departments and personnel about shortages and late deliveries, providing internal and external customer service.
• Promote productive working relationships with union and non-union employees and apply work rules, union contract provisions when applicable, and employment policies.
• Supervise assigned employees’ scheduling and daily activities, including selection, retention, feedback, disciplinary action, and performance management.
• Work with Human Resources and plant management to resolve employee grievances.
• Review and edit employee electronic time records as needed.
• Participate in collective bargaining agreement or other contract-related activities and discussions when requested.
• Communicate with employees through shift meetings and informal methods.
• Promote safe work behaviors and hold self and direct reports accountable for safety rules and regulations.
• Conduct accident and injury investigations and submit injury reports to Human Resources promptly.
• May coordinate or facilitate plant safety meetings, training, and incentive programs.
• Document and update procedures, and ensure procedures are followed for production efficiency, product quality, employee safety, and compliance with state and federal guidelines.
• Identify ways to improve operational efficiency and contain costs.
• Identify and implement best practices for SOPs, labor management, and applicable certifications.
• Develop creative alternatives to drive improvement.

Benefits

• Health and welfare benefits begin on the first of the month after the start date.
• 401(k) with company contribution.
• Competitive pay.
• Paid vacation and holidays.
• Career growth opportunities and promotion from within.
• Comprehensive healthcare benefits.
• Service recognition and employee rewards.
• Employee referral program.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager