Central Market (San Antonio Broadway) Cooking School Instructor - Full time

H-E-B, L.P.•San Antonio, TX

27d

About The Position

Central Market is a specialty grocery focused on offering a wide selection of food and drink and serving as a place for customers to exchange goods, services, and ideas. The Cooking School Instructor position is described in the posting using a Sales Specialist job summary: the employee applies basic and some advanced skills in procedures and techniques specific to their area, orders assigned products to maximize sales, and merchandises, fronts, and sells products. The work is performed under direct supervision and detailed verbal and written instructions, using established guidelines and procedures. The employee monitors and addresses problems, makes decisions about everyday issues, and uses product knowledge relevant to the department. The role requires knowledge of department products, food preparation, and equipment, as well as extensive knowledge of specialty food products and food preparation. It calls for strong customer service, a passion for food, and excellent interpersonal and communication skills. The position is in a fast-paced environment and may involve extreme temperatures and handling items weighing more than 25 pounds and up to 50 pounds.

Requirements

Typically requires 2–5 years of experience.
Previous retail or restaurant experience.
Knowledge of department products, food preparation, and equipment.
Extensive knowledge of specialty food products and food preparation.
Strong customer service skills.
Passion for food.
Excellent interpersonal and communication skills.
Materials Handling Equipment certification is required.
Ability to work in a fast-paced environment and in extreme temperatures.
Ability to manage items weighing more than 25 pounds and up to 50 pounds.

Responsibilities

Identify and address high-priority activities first.
Provide excellent customer service.
Organize, clean, and prepare the back area for incoming deliveries.
Keep the sales floor uncluttered and free from spills.
Stock and rotate items as needed, maintaining standards for shrink, safety, and inventory control.
Reset products and maintain shelf conditions, ensuring the integrity of shelf tags and signage in the department.
Check shipments for out-of-date or damaged products to ensure freshness and quality.
Meet federal, state, and company standards for product freshness, safety, refrigeration, and sanitation.
Assist in merchandising the department to maximize sales.
Use suggestive selling techniques to maximize sales.
Order assigned products to maximize sales.
Merchandise, front, and sell products.
Continually monitor and promptly address problems; make sound decisions about everyday issues.