Big Al's Cook - Full Time (Day Shift)

Oaklawn•Hot Springs, AR

About The Position

The Cook is responsible for food preparation and production for all Food & Beverage venues. Duties include preparing and cooking food, storing and rotating stock, and cleaning and maintaining work areas and kitchens. The Cook is expected to present a friendly, professional image and provide excellent guest service at the Hotel/Casino. The position supports Oaklawn’s customer-service standards, follows established recipes and food-safety requirements, communicates with Chefs about food and product needs, and ensures assigned venues are clean and ready to open by management’s designated time. The Cook may work in various venues across the property based on business needs. Applicants must be at least 21 years old, have the required experience, and be ServSafe certified. Employment is contingent on completing a pre-employment drug screen and background check.

Requirements

  • Must be at least 21 years of age.
  • One or more years of commercial cooking experience required.
  • One or more years of guest-service experience required.
  • Ability to handle several projects and tasks at the same time.
  • Ability to perform the physical job duties of all Food & Beverage team members.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • ServSafe certified.

Responsibilities

  • Support and promote customer service in accordance with department and company standards and programs.
  • Maintain confidentiality in departmental and company matters.
  • Provide guest service to all guests.
  • Cook and prepare a variety of foods, quantities, and styles according to established recipes, menus, and business demand.
  • Use proper knife skills, cooking techniques, cooking methods, and terminology.
  • Read, understand, and follow standardized recipes for food venues and outlets.
  • Communicate with all Chefs.
  • Communicate food and product needs to maintain safe par and stock levels.
  • Keep work areas clean, organized, and sanitized while following applicable health and food-safety regulations and codes.
  • Ensure assigned venue, outlet, or kitchen areas are cared for and assigned duties are completed.
  • Ensure venues are ready to open by the time designated by management.
  • Keep refrigeration, freezer, and dry-storage areas clean, organized, labeled, and dated.
  • Keep equipment, tools, floors, work stations, and food-preparation areas clean and organized, free of clutter, trash, and non-approved items.
  • Work in various venues throughout the property as business needs require.
  • Adhere to food-safety regulations, quality controls, and Oaklawn Racing Casino Resort procedures and policies.
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