Cook II, Gordon Ramsay (Full-Time; Varied)

Harrah's Cherokee Casino ResortCherokee, NC
Onsite

About The Position

The Cook II prepares high-quality food items in a timely and consistent manner by following established recipes, production standards, and sanitation guidelines. This role is skilled in working multiple kitchen stations—including grilling, frying, and guest‑facing service—and ensures proper cooking methods, food presentation, and portion control. The Cook II supports efficient kitchen operations by maintaining clean and organized work areas, monitoring stock levels, assisting with special orders, and preparing for high‑volume periods. The position upholds all regulatory, departmental, and company policies while contributing to a positive team environment and delivering excellent service to both guests and fellow associates.

Requirements

  • Must be 18 years of age or older.
  • High School diploma or GED preferred.
  • Ninety days Cook I experience or one-year cooking experience outside casino required.
  • Strong guest service, communication, decision‑making, and teamwork skills; able to multitask, prioritize, and work closely with others while remaining adaptable, eager to learn, and receptive to direction.
  • Professional appearance with high personal hygiene standards; proficient with Microsoft applications, including Excel; extremely detail‑oriented with a strong work ethic and desire for continued growth.
  • Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 50 pounds and push and pull up to 300 pounds in a cart, tolerate extreme heat or cold temperatures, have the dexterity to use knives and other hand-held instruments, as well as food preparation equipment, and respond to visual and auditory cues.
  • Effective in fast‑paced, high‑pressure environments; able to communicate clearly in English and follow instructions accurately.
  • Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke), with flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
  • Support departmental goals by following established procedures, standards, and work practices.
  • Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.
  • Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
  • Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
  • Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.
  • Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
  • Meet performance expectations related to productivity, accuracy, and service quality.
  • Support process improvements by adopting new procedures and providing feedback when requested.
  • Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
  • Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
  • Help maintain a clean, organized, and welcoming environment that enhances the overall experience.
  • Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
  • Participate in training and skill‑building activities to support personal growth and job proficiency.
  • Demonstrate reliability, accountability, and professionalism that strengthen team performance.
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