Mom's Spaghetti Cook/Cashier

Union Joints•Detroit, MI

12d•Onsite

About The Position

As the face of Mom's Spaghetti, cashiers provide fast, friendly, and accurate services for our customers through our POS system. Accuracy and basic math skills are important, as someone in this position will be handling payments in the form of cash and providing change. Knowledge of restaurant products is essential, as the cashier will be responsible for assisting our customers with questions and suggestions. Cashiers will also be responsible for keeping work area neat and tidy, restocking and preparing items as needed, and cleaning lobby and dining areas.

Requirements

Experience in a fast-paced environment preferred
Ability to handle stress under pressure
Basic math and calculation skills
Basic knowledge of POS systems
Positive attitude and ability to work as part of a team

Responsibilities

Greeting and acknowledging every customer as they enter
Providing excellent customer service by being fast, patient, attentive, and using clear and positive communication
Maintaining thorough knowledge of products
Upselling when appropriate or requested by management
Accurately and efficiently completing all sales transactions
Maintaining proper cash and media accountabilities at POS registers
Ensuring cash drawer is balanced at the end of shift
Calling out customers’ orders when they have been completed
Keeping work area neat and clean, restocking items as needed, and cleaning lobby and dining areas
Preparing food and beverage items as needed
Inventorying supplies and goods
Handling customer concerns and finding a solution or when appropriate bringing in a manager
Communicating customers’ requests to management
Troubleshooting POS problems
Performing other duties as assigned