Conversion Recruiter

City Year • San Jose, CA

8d • Hybrid

About The Position

City Year is seeking a Conversion Recruiter to cultivate prospective candidates sourced through marketing campaigns and community partnerships and guide them through the application process to becoming AmeriCorps members. The recruiter represents City Year’s mission, builds relationships with candidates and site stakeholders, and develops and executes recruitment strategies that encourage candidates’ engagement and commitment to national service.

The role manages candidates from initial inquiry through application submission, using outreach and individualized coaching to support application completion and interview attendance. It also owns lead management and pipeline activity, tracks conversion outcomes in CRM and applicant tracking systems, and collaborates with local recruitment points, community partnership managers, marketing partners, and other teams. The position is based in the Bay Area and is primarily remote, with 1–2 days per week in the Bay Area office. The recruiter may also support recruitment events, team meetings and trainings, and service activities. Reliable internet access is required for remote or flexible work arrangements.

Requirements

• Bachelor’s degree or equivalent experience.
• 1–3 years of experience in recruitment, admissions, sales, customer success, enrollment management, nonprofit outreach, or a related field.
• Ability to build and maintain relationships with students, cross-functional staff, and stakeholders.
• Strong verbal and written interpersonal communication skills, including the ability to deliver compelling messages in group and individual settings.
• Ability to manage multiple priorities and projects, meet deadlines, and maintain attention to detail.

Nice To Haves

• Experience in mission-driven recruitment, higher education admissions, AmeriCorps, nonprofit talent acquisition, workforce development, or youth-serving organizations.
• Experience using customer relationship management (CRM) tools or applicant tracking systems.
• Familiarity with Handshake or similar recruitment technologies.
• Experience working with diverse student or early-career populations.

Responsibilities

• Manage a portfolio of prospective candidates from initial inquiry through application submission.
• Conduct high-volume outreach through phone calls, text messages, emails, video meetings, and virtual events to engage and convert leads into applicants.
• Build relationships with candidates by understanding their motivations, goals, and interests.
• Guide candidates through the application process with individualized coaching and support.
• Maintain consistent follow-up to maximize application completion and interview attendance.
• Support Admission and Onboarding teams with interviewing and persistence initiatives.
• Receive, prioritize, and manage leads generated through marketing campaigns, recruitment events, partnerships, referrals, and digital engagement initiatives.
• Monitor conversion metrics for the assigned candidate portfolio and implement strategies to improve outcomes.
• Evaluate candidate readiness and engagement to determine appropriate recruitment actions.
• Maintain accurate candidate records and activity tracking in CRM and applicant tracking systems.
• Collaborate with Local Recruitment Points, Community Partnership Managers, and marketing partners to ensure seamless candidate handoff and follow-up.
• Share data and candidate insights with site stakeholders to inform local recruitment strategies.
• Represent City Year’s mission, service experience, and career development opportunities to prospective applicants and key stakeholders.
• Support market recruitment initiatives designed to increase candidate engagement and persistence.

Benefits

• Comprehensive benefits package.
• Vacation, sick days, and organization holidays for eligible full-time employees.
• Medical, dental, vision, life, accidental death and dismemberment, and disability coverage.
• Flexible Spending Accounts (FSA).
• 401(k) plan(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level