Convention Services Manager - Aria
About The Position
At ARIA, unforgettable events start long before guests arrive, and that’s where you come in! As a Convention Service Manager, you’ll be the driving force behind seamless meetings, conferences, and group experiences at one of Las Vegas’ most sophisticated destinations. From planning and coordination to setup and execution, you’ll work closely with hotel departments to bring each client’s vision to life while creating exceptional experiences every step of the way. No two days are the same as you collaborate with teams across the resort to deliver flawless events in a fast-paced, luxury environment. If you thrive on organization, relationship-building, and creating WOW moments for guests and clients alike, this is your opportunity to shine at ARIA. You’ll play a key role in our mission to own the guest experience and create lasting memories far beyond their stay!
Requirements
- One (1) year of previous experience required, preferably in hotel and/or banquet operations in a similar resort setting
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Responsibilities
- Serve as the primary point of contact between clients and all property departments during pre-planning and on-site event execution
- Work directly with clients on room setup, décor, billing details, costs, and other program requirements
- Ensure meeting and event facilities are reserved and properly coordinated where applicable
- Manage assigned operational functions in alignment with department and property goals, service standards, and brand expectations
- Monitor and support the delivery of exceptional guest service within assigned areas
- Host prospective and existing clients visiting the property, including dining and entertainment experiences
- Foster a work environment that promotes teamwork, mutual respect, employee recognition, performance feedback, and employee satisfaction
Benefits
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our Aria employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
