Convention Services and Catering Coordinator - Bellagio

MGM Resorts International

1d • Onsite

About The Position

The primary responsibility of the Convention Services and Catering Coordinator is to provide administrative and clerical support to the department.

Requirements

• 1+ years of prior relevant experience in a related position, or equivalent education and experience
• Ability to work various shifts, including weekends and holidays
• High School Diploma, GED or equivalent
• Must be 18 years of age or older

Responsibilities

• Provide excellent service consistent with the property's core service standards and brand
• Partner with managers to have a thorough understanding of each program assigned.
• Answer and direct all incoming telephone calls with a smile; assist in responding to customer correspondence and requests
• Prepare guest reservations and guest amenities
• Input program information into Amadeus/Delphi including notes, events, updates, etc.
• Maintain files and access to highly sensitive and confidential information
• Assist in the handling of clients of the assigned Director and/or Manager as needed in his/her absence
• Manage catering inquiries, including phone and email communication with clients
• Prepare and distribute the Daily Event Sheet from the BEOs to all departments
• Complete and distribute reports on a daily, weekly and monthly basis
• Accurately prepare the BEOs to meet specifications given by clients and/or Managers and process all changes in a timely manner

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED