Controls Systems Team Leader

Johnson Controls • Plymouth, MN

4d • $91,200 - $136,950 • Onsite

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Requirements

• Bachelor’s degree in Engineering or Business or equivalent working experience.
• A minimum of five (5) years of progressive operational experience in HVAC services.
• Three (3) years of experience in management role with responsibility for the productivity and development of others.

Nice To Haves

• Master’s Degree
• Eight (8) years’ experience in an operational HVAC role with leadership responsibilities
• Six Sigma Green Belt

Responsibilities

• Oversees required day-to-day activities of field technician team and plans monthly technician routes.
• Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction.
• Maintains customer satisfaction while balancing financial goals.
• Ensures safety compliance.
• Supervises and provides leadership for assigned Teams.
• Ensure developmental plans are in place.
• Leads the execution efforts of assigned business.
• Ensures consistency of delivery systems.
• Monitors and tracks the business plans.
• Coordinates the team’s work with sales to ensure all sales opportunities are supported including linkage to installation opportunities.
• Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction.
• Ensures that serviced account portfolios achieve growth, proper profit levels and customer satisfaction.
• Recommends and supports staffing requirements for the assigned business.
• Serves as a communication channel to share the standard process strategies and results enables SSNA vision.
• Implements plans to comply, and monitors standards for HVAC operations.
• Audits the effectiveness of operations and makes changes to improve performance.
• Ensures that contractual obligations are completed, and customer satisfaction is achieved.
• Drives service and installation operational review meetings, reviewing bids and estimates for accuracy.
• Effectively uses branch manpworkforce management and deployment of overall resources.
• Analyzes operations processes and provides recommendations for improvements.
• Performs other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy.
• Recruits, hires and retains operational staff.
• Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager.
• Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews.
• Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business.
• Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers.

Benefits

• Competitive salary
• Paid vacation/holidays/sicktime- 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle

What This Job Offers

• Job Type: Full-time
• Career Level: Manager