Controls Service Technician

Johnson Controls • Lincoln, RI

3d

About The Position

The Controls Service Technician performs troubleshooting, installation, commissioning, and preventative maintenance for HVAC control systems, including mechanical, electrical, and low-voltage control components. The technician responds to service and warranty calls using Johnson Controls configuration and commissioning tools and a range of hand and electronic testing equipment. The role provides technical and repair support to customers, recommends system repairs or updates, and helps customers improve building efficiency. It involves working as part of a North America Branch team, maintaining customer communication, completing commissioning and service documentation, and keeping technical skills current through training.

Requirements

• Vocational school program or an associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field, plus three years of industry experience servicing electrical, electronic, and/or mechanical systems in the HVAC industry.
• Understanding of HVAC systems, sequences, and applications.
• Demonstrated technical aptitude in mechanical and electro-mechanical fields.
• Ability to use hand tools, power tools, and electrical testing equipment such as a multimeter.
• Solid knowledge of personal computers.
• Attention to detail.
• Good communication and listening skills.

Responsibilities

• Troubleshoot, install, commission, and perform preventative maintenance on HVAC control systems and related mechanical, electrical, and low-voltage controls components.
• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools and electronic testing equipment.
• Provide technical and repair support through effective communication with customers.
• Recommend system repairs, updates, and other solutions to customers, and assist in proposing and quoting recommendations.
• Troubleshoot and repair systems and provide aftermarket services.
• Load Johnson Controls field- and network-level controller software.
• Commission and diagnose system controllers and end devices, including sensors and actuators, and complete required commissioning documentation.
• Keep management, contractors, or customers informed of job progress and issues.
• Calibrate systems using basic electronic test equipment.
• Complete administrative tasks, including timesheets, expense reports, and on-site documentation.
• Document changes and provide information for as-built documentation.
• Complete company-sponsored and self-initiated training to maintain knowledge and capability.
• Engage with customers to understand their systems and needs, and communicate upon arriving at and leaving the work site.
• Follow safety standards and attend required safety training.
• Identify solutions and opportunities to help facilities operate efficiently.

Benefits

• Competitive salary
• Paid vacation, holidays, and sick time; 10 vacation days in the first year
• Benefits package including 401(k), medical, dental, and vision care, available on day one
• Encouraging and collaborative team environment
• Dedication to safety through the Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree