Controls Service Tech II
DynaTen•Fort Worth, TX
•Onsite
About The Position
Reporting to the Service Manager, the Controls Service Tech II provides troubleshooting, diagnostics and service activities on existing building automation systems under T&M service requests, planned service agreements, or small service projects.
Requirements
- 2-4 years experience of building automation or controls service experience
- 2-4 years experience working with IT networks, building controls, or building mechanical systems
- Working knowledge of IP networking and BAS communications
- Experience modifying control programs and graphics within established standards
- Ability to work independently on most service calls
- Strong customer service and communication skills
- Valid driver’s license with acceptable driving record
- Ability to pass required background and pre-employment screening
Nice To Haves
- Associates degree or equivalent preferred
- Familiarity with Niagara-based systems or similar open-platform controls.
- Experience supporting system upgrades and controller replacements.
- Exposure to integrations between BAS and mechanical equipment.
- Technical certifications or manufacturer training related to controls systems.
Responsibilities
- Independently performs troubleshooting, diagnostics and repairs on building automation systems
- Review and modify job specific programming for various systems; installs, reviews, modifies project databases, workstation builds and graphics
- Troubleshoots and resolves routine inconsistencies in the functions or sequence of operations; resolves minor systems issues
- Update and configure PC workstations, user interfaces, data servers, IP Networking devices, routers, switches, mass storage devices and hubs.
- Diagnoses, and resolves routine network issues
- Independently coordinate network drops, IP address setup and deployment of monitoring tools with customer's IT Department personnel
- Works with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to resolve customer system technical issues
- Independently able to work with building owners and managers to demonstrate system operation and verify consistency; assures customer acceptance; trains customers on system operations
- Completes and submits routine service work orders and written reports to provide service documentation to customers
Benefits
- Competitive compensation aligned with experience level
- Health, dental, and vision insurance
- Paid employee-only medical coverage
- 401(k) with company match
- Paid time off and holiday pay
- Manufacturer-led and internal technical training
- Stable work environment with a 40-hour guarantee
- Opportunities for advancement into senior or lead technician roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
