Controls Product Engineer

trane technologies•La Crosse, WI

10d•$105,228 - $168,700•Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is seeking an experienced Product Engineer to join their Controls Product Management team. This role serves as a technical product expert and champion within the commercial building controls portfolio, bridging the gap between development teams and the field. The engineer will focus on driving field outreach, authoring technical literature, leading product training, and managing the product enhancement pipeline to improve customer experience. The ideal candidate will possess deep technical curiosity, strong problem-solving skills, and a passion for customer success, acting as the primary liaison for technical product issues and feature requests, translating field feedback into actionable development requirements.

Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, or Computer preferred) or equivalent technical discipline
3-5+ years of experience in HVAC, building automation, controls, or technical product engineering.
Strong understanding of commercial building automation systems (BAS), control sequences, IT networks, and communication protocols (BACnet, Modbus, IoT standards).
Proven ability to analyze technical customer requests, evaluate technical feasibility, and translate complex field needs into structured engineering requirements.
Exceptional written skills with a demonstrated track record of authoring clear, concise technical documentation and translation of complex technical architectures into user-friendly guides.
High-energy communication skills with experience developing and delivering technical training curricula and product demonstrations to diverse audiences.
A self-motivated team player who excels at building bridges between highly technical software/hardware engineering teams and commercial, customer-facing organizations.

Responsibilities

Serve as the definitive technical subject matter expert on assigned building controls products, providing advanced application support and engineering guidance to field offices, sales channels, and customers.
Own and prioritize the product enhancement and feature request pipeline, collaborating with Product Managers and R&D teams to turn field feedback into continuous product improvements.
Author, review, and maintain high-quality technical literature, including application guides, product catalogs, installation manuals, sequence of operations, and engineering specifications.
Specify, design, and deliver technical training programs, product demonstrations, and troubleshooting workshops for internal engineers, field support teams, and external partners.
Partner with Engineering and Product Management during New Product Introduction (NPI) phases to lead pilot testing, conduct field outreach, and ensure new offerings are fully optimized for application and serviceability.
Monitor product quality in the field, analyze systemic technical issues, and coordinate with engineering and quality assurance teams to drive rapid resolution and product updates.