Controls Department Manager

Flow Control Group•Griffin, GA

13d•Onsite

About The Position

We are a full-service pump and controls company serving the municipal water, wastewater, and industrial markets. Our capabilities span new pump sales, pump repair, field service, and a controls division that includes VFD and soft start sales, controls retrofits, and in-house UL 508A control panel manufacturing. We are proud of the team we have built and are committed to continuing to grow the right way — with the right people, doing quality work for our customers. This is a full-time, on-site position at our Griffin, GA facility. Regular in-office presence is required.

Requirements

6+ years of experience in an operations, project management, or department management role, ideally in an industrial, electrical, or engineered-products environment
Demonstrated ability to manage and develop teams across multiple functional areas
Strong organizational skills with the ability to juggle competing priorities and keep multiple workstreams on track simultaneously
A natural problem-solver who takes ownership, follows through, and brings calm and clarity to a fast-paced environment
Comfortable working in a technical environment
Excellent communication skills — you will be the connective tissue between frontline staff and senior leadership

Nice To Haves

prior experience with control panels, VFDs, electrical systems, or the water/wastewater industry is a plus but not required
Proficiency with project management or operations tools (experience with Smartsheet, ERP systems, or similar platforms is a plus)

Responsibilities

Serving as the primary on-site leader for the Controls Department, overseeing daily operations across engineering, field service, panel shop, and inside sales
Managing workflow, workload distribution, and scheduling across all four subdepartments to ensure projects and customer commitments are met
Identifying and resolving operational bottlenecks before they escalate, and developing repeatable processes to prevent recurrence
Providing direct supervision, mentorship, and performance feedback to department employees, many of whom have been promoted into their current roles as the company has grown
Acting as the primary point of escalation for internal issues so that the VP of Controls can remain focused on business development and strategic priorities
Coordinating with other departments (pump sales, pump repair, field service) to ensure cross-functional alignment on shared customer projects
Tracking key department metrics — project status, lead times, open orders, and service commitments — and reporting regularly to the VP of Controls
Establish accountability for performance, deadlines, and quality