Controller

Reachdesk Ltd•New York, NY
•$170,000 - $200,000•Remote

About The Position

Reachdesk is hiring a hands-on accounting leader to own the day-to-day accounting function, from monthly close through consolidated US GAAP financial statements, audits, controls, and technical accounting. The Controller will ensure the integrity of the company’s financial results, develop the accounting team, and continuously improve the function. The role reports to the CFO. Reachdesk’s business combines SaaS and prepaid customer wallets with a global gift marketplace, branded merchandise, and international fulfillment. The Controller will oversee complex accounting across six entities and multiple currencies, including revenue recognition, principal-versus-agent judgments, wallet balances and breakage, physical goods, intercompany activity, foreign exchange, tax, and statutory reporting. The Controller will partner with leaders and teams across the business on initiatives and complex problems, applying sound judgment and practical solutions while driving work to completion. The role will focus on accelerating the close, strengthening controls, and building a high-performing international accounting team. The finance stack includes NetSuite, SuiteBilling, and integrations processing tens of thousands of transactions each month, with an emphasis on automation and process improvement. The position is based in New York, NY, or may be remote on the US East Coast.

Requirements

  • Typically 8 or more years of hands-on accounting experience, ideally including public accounting or work in a complex, multi-entity business.
  • Strong US GAAP knowledge, including ASC 606 and principal-versus-agent judgments.
  • Experience owning a multi-entity, multi-currency close and consolidation, including intercompany activity and FX, and leading external audits.
  • Strong technical and business judgment, including the ability to research accounting positions, understand broader implications, and communicate clear recommendations.
  • Ability to build credibility across the business, work independently and collaboratively with leaders and teams, and drive complex work through resolution.
  • People leadership skills, including setting clear expectations, developing high performers, addressing underperformance, and building team capability.
  • Experience designing and operating internal controls in an audited environment.
  • Hands-on ERP experience and a track record of using systems and automation to improve processes.
  • Proactive and organized, with comfort taking ownership in a fast-moving international business.

Nice To Haves

  • CPA, ACA, ACCA, or equivalent.
  • Experience with physical goods, marketplace, stored-value, prepaid, or payments accounting, including landed cost, vendor rebates, customer funds, gift cards, or breakage.
  • Experience with UK and European entities, including statutory accounts, VAT, or other local compliance requirements.
  • NetSuite experience in a high-volume environment, ideally including SuiteBilling and integration-driven transactions.

Responsibilities

  • Own the monthly, quarterly, and year-end close and US GAAP consolidation across six entities, including intercompany activity, FX revaluation, and translation, targeting a reliable close in 10 working days or fewer.
  • Own balance sheet integrity, ensuring material accounts are properly reconciled, supported, and reviewed.
  • Lead technical accounting analysis across revenue recognition, principal-versus-agent judgments, customer wallet balances and breakage, landed cost, and vendor rebates; recommend positions to the CFO and ensure they are implemented correctly.
  • Lead group and UK statutory audits from planning through fieldwork and sign-off.
  • Own and improve internal controls, including controls over prepaid customer wallet funds and segregation of duties.
  • Manage statutory accounts and tax compliance with external advisers, including corporate tax, US sales tax, and UK and EU VAT.
  • Partner with business leaders and teams on projects and new initiatives involving Finance, provide accounting and commercial perspective, and drive Finance work through completion.
  • Improve accounting processes, systems, and automation across NetSuite and key integrations to increase speed, accuracy, and efficiency.
  • Lead, develop, and performance-manage the international accounting team, setting clear expectations and a high bar for performance.

Benefits

  • Competitive salary with generous stock options.
  • 401(k) with employer match.
  • Medical, dental, and vision insurance, including mental health support and fast access to care.
  • Flexible PTO that increases with tenure, plus extra flexibility for unexpected life events.
  • A collaborative culture with innovative, fun, and ambitious people.
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