Controller

Pyramid Global Hospitality•San Antonio, TX

5d•Onsite

About The Position

The Hotel Controller oversees and directs all financial and accounting operations at the San Antonio Marriott Northwest. The role ensures accurate and timely financial reporting, strong internal controls, regulatory compliance, and effective financial management in accordance with Marriott brand standards, company policies, and applicable regulations. The Controller acts as a key business partner to the General Manager, department leaders, and ownership, offering financial guidance, analysis, and recommendations to support the hotel’s financial performance and operational objectives. The position oversees accounting functions including the general ledger, accounts payable and receivable, income audit, payroll accounting, financial reconciliations, and month- and year-end closing. It leads budgeting and forecasting, monitors operating performance, and presents financial results and analysis to hotel leadership and ownership. The Controller also coordinates audits, manages compliance and financial risks, supervises and develops accounting personnel, and partners with operational leaders to support sound decisions, control expenses, and improve efficiency without compromising guest service.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.
Minimum of 3–5 years of progressive accounting or financial management experience.
Previous supervisory or management experience required.
Strong knowledge of GAAP, financial reporting, budgeting, forecasting, and internal controls.
Experience with hotel accounting systems and financial software.
Proficiency in Microsoft Excel, Word, and other Microsoft Office applications.
Strong analytical, organizational, communication, and leadership skills.
Ability to manage multiple priorities and meet strict financial deadlines.

Nice To Haves

Previous experience in hotel or hospitality accounting is strongly preferred.
Previous experience as a Hotel Controller, Assistant Controller, or Director of Finance.
Experience with Marriott-branded hotels or other full-service hotel operations.
Knowledge of Marriott financial policies, accounting procedures, and reporting requirements.
Experience with hotel property management systems (PMS), accounting platforms, and financial reporting tools.
Experience managing financial operations for a hotel with 250 or more guest rooms.

Responsibilities

Oversee daily hotel accounting and financial operations, including the general ledger, accounts payable, accounts receivable, income audit, payroll accounting, and month-end closing.
Prepare timely and accurate monthly financial statements, balance sheets, income statements, and supporting schedules.
Review financial results to identify trends, variances, and opportunities to improve performance.
Prepare and present monthly financial reports and performance analysis to the General Manager and ownership.
Ensure accurate recording and reconciliation of hotel revenues, expenses, assets, and liabilities, and maintain accurate financial records.
Lead the annual budgeting process with the General Manager and department heads.
Prepare monthly forecasts, financial projections, and budget variance analyses.
Monitor departmental expenses, labor costs, and operating performance against approved budgets; provide recommendations to improve profitability and control costs.
Analyze hotel performance indicators, including revenue, labor costs, departmental expenses, and overall profitability.
Establish and maintain internal controls to safeguard hotel assets and financial resources.
Ensure compliance with company policies, Marriott brand standards, financial procedures, tax requirements, regulations, and record-retention policies.
Oversee cash handling, bank reconciliations, credit card transactions, deposits, revenue controls, purchasing, expense approvals, accounts payable, and accounts receivable processes.
Coordinate internal and external audits and ensure audit findings are resolved promptly.
Identify potential financial risks and recommend corrective actions.
Supervise and direct accounting personnel, ensuring work is accurate and completed by established deadlines.
Oversee account reconciliations and ensure discrepancies are investigated and resolved.
Monitor vendor payments, outstanding receivables, and collection activities.
Ensure accurate processing and reconciliation of hotel revenue from rooms, food and beverage, banquets, parking, and other operating departments.
Oversee month-end and year-end closing processes.
Partner with the General Manager and department heads on financial decision-making and provide guidance on labor management, purchasing, inventory, and expense control.
Participate in leadership meetings and communicate financial results and business trends.
Promote department-head accountability for budgetary and financial goals.
Identify opportunities to improve operational efficiency and reduce unnecessary expenses without compromising guest satisfaction or service standards.
Maintain effective working relationships with hotel leadership, associates, ownership, and corporate finance teams.
Recruit, train, coach, and develop accounting team members; set performance expectations, conduct evaluations, and provide ongoing feedback.
Ensure the accounting team follows established policies, procedures, and deadlines.
Maintain confidentiality of financial information, associate records, and proprietary company information.