Controller

Shepherd Insurance LLC•Carmel, IN

About The Position

Shepherd Insurance is a privately owned insurance agency that has delivered risk management solutions since 1977. The organization offers a wide variety of insurance and financial products and is among the largest independent agencies in the country. The position is an opportunity to join a growing organization with a strong family culture. The Controller oversees the agency’s accounting, financial reporting, revenue operations, and internal controls. The role manages accounting teammates and ensures accurate financial reporting, effective financial controls, and sound management of agency financial operations. The Controller leads close and reconciliation processes and partners with the CFO, Director of Finance, and agency leadership on financial strategy and operational decisions. The Controller is expected to demonstrate teamwork and leadership, support profitability and operational efficiency, and recommend strategies that promote agency growth and profitability.

Requirements

  • Strong people management skills to cultivate and grow the team, and strong communication skills.
  • Strong knowledge of GAAP, financial reporting, and internal controls is preferred.
  • Proven ability to manage deadlines and multiple priorities.
  • Familiarity with computer software applications, including Microsoft Office products (Word, Excel, Outlook, and PowerPoint) and accounting systems or software such as QuickBooks.
  • Ability to travel to acquired organizations and offices as needed.
  • 8+ years of progressive accounting or finance experience.
  • 2+ years in a supervisory or managerial role is preferred.
  • Experience in insurance, financial services, or a related field is preferred.

Nice To Haves

  • Bachelor’s degree in Accounting, Finance, or a related field is preferred.
  • Strong knowledge of GAAP, financial reporting, and internal controls.
  • 2+ years of supervisory or managerial experience.
  • Experience in insurance, financial services, or a related field.

Responsibilities

  • Oversee close processes to ensure timely and accurate financial statements.
  • Manage day-to-day accounting operations, including the general ledger, accounts payable, and accounts receivable.
  • Prepare and analyze monthly, quarterly, and annual financial statements.
  • Oversee agency-bill and direct-bill accounting processes to ensure accuracy, completeness, and compliance with carrier requirements.
  • Manage agency-billed receivables, collections, premium financing activity, and carrier payables.
  • Review and reconcile direct-bill commission statements, carrier-produced statements, and related revenue recognition.
  • Establish and monitor internal controls related to premium collections, disbursements, and fiduciary funds.
  • Collaborate with operations and service teams to resolve billing discrepancies, policy adjustments, cancellations, and carrier disputes.
  • Analyze agency-bill performance, cash flow impacts, and collection trends to improve operational efficiency and profitability.
  • Support acquisition, integration, and due diligence activities as applicable.
  • Support external audits, tax preparation activities, and regulatory reporting.
  • Manage relationships with external auditors, banks, the capital partner, tax advisors, and insurance carriers.
  • Identify opportunities for accounting process improvements, automation, and increased operational efficiency.
  • Lead, mentor, and develop accounting team members.
  • Establish performance expectations and accountability measures.
  • Foster a culture of accuracy, service, and continuous improvement.
  • Collaborate with operations leadership to strengthen financial and operational performance.
  • Perform other related duties as assigned.
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