Control Systems Field Service Engineer

Schneider Electric•UNAVAILABLE, Ohio

46d•Remote

About The Position

Schneider Electric Systems USA, Inc. seeks a Control Systems Field Service Engineer in Richfield, OH. This role involves configuring and troubleshooting Triconex Safety Systems and Modicon PLCs in field environments. The engineer will work independently, travel to customer sites throughout Ohio and adjacent states, and occasionally to other regions of the US to support installed base customers. Responsibilities include providing product support using expertise in Schneider Ecostruxture Process Expert (EPE) Hybrid DCS, planning and executing system upgrades, and conducting testing in staging or field environments. The position is 100% remote eligible but requires living within commuting distance of Richfield, OH. Approximately 75% domestic travel is required, primarily within Ohio, for troubleshooting, commissioning, staging, and startup activities.

Requirements

Bachelor’s degree, or foreign equivalent, in Electrical Engineering, Mechanical Engineering, or related engineering field.
5 years of progressive, post-bachelor’s experience in design engineering DCS/PLC systems, or related occupation.
Troubleshooting and supporting Triconex, Modicon, and Wonderware.
Designing process control, networking, secured systems, and PLC’s.
Working at customer manufacturing facilities to troubleshoot, commission and solve problems in SE control systems (Modicon and Triconex).
Diagnosing issues and working with remote global support to solve the cases.
Documenting and reporting technical work scope status and completion through field service reports for the client.
Designing hardware and software for Modicon and Triconex systems using standard tools (Ecostructure Control Expert, Ecostructure Process Expert, Aveva System Platform, and Tristation programming applications).

Responsibilities

Configure and troubleshoot Triconex Safety Systems and Modicon PLCs in field environments.
Travel to supporting installed base SE Schneider Electric customer sites throughout Ohio and adjacent states plus occasionally to other regions of the US.
Use experience with SE Triconex and Modicon to support installed base customers.
Use expertise in Schneider Ecostruxture Process Expert (EPE) Hybrid DCS to provide product support to customers.
Plan system upgrades and write upgrade plans.
Conduct testing in a staging or field environment.
Troubleshoot, commission, stage, and perform startup activities at customer sites.
Diagnose issues and work with remote global support to solve cases.
Document and report technical work scope status and completion through field service reports for the client.
Design hardware and software for Modicon and Triconex systems using standard tools (Ecostructure Control Expert, Ecostructure Process Expert, Aveva System Platform, and Tristation programming applications).