Control Systems Administrator

John H. Carter Company, Inc.•St. George, LA

About The Position

The Control Systems Administrator installs, maintains, and supports distributed control systems (DCS), safety instrumented systems (SIS), and other electronic automation equipment. The role involves analyzing installation requirements; commissioning and inspecting hardware and software; troubleshooting problems; and supporting customer needs over time. Predominant systems include DeltaV DCS, DeltaV SIS, and AMS Device Manager. The position requires technical acumen, critical analysis, attention to detail, strong computer skills, independent work in a fast-paced environment, and regular travel to customer industrial sites. Employees are expected to follow site safety rules and remain aware of potential hazards. Some travel and overnight stays are required, with typical travel lasting two to three days and taking place within one to four hours of the home office; travel varies with assigned work. Travel by boat or helicopter to offshore facilities may be required if assigned. This is a salaried position that includes paid overtime. It is not eligible for visa sponsorship or assistance.

Requirements

Strong computer skills and technical acumen.
Ability to analyze requirements and troubleshoot and resolve problems, with critical-analysis skills and attention to detail.
Ability to travel to remote customer sites and drive to industrial sites regularly.
Ability and diligence in complying with safety rules and regulations in industrial environments; maturity and sound judgment.
Ability to work independently in a fast-paced environment.
Ability to drive a company-provided vehicle.
Ability to work some overtime, including weekends and holidays, and some night-shift work as business needs arise.
Ability to travel and stay overnight as assigned; travel by boat or helicopter to offshore facilities if assigned.
Ability to perform some lifting, bending, and prolonged standing.

Responsibilities

Provide DCS and SIS technical support to customers, primarily for DeltaV DCS, DeltaV SIS, and AMS Device Manager.
Design and install software; stage systems; conduct customer witness testing; install, start up, and upgrade systems.
Design, install, configure, maintain, and troubleshoot Active Directory and DNS.
Design, configure, and maintain virtualization environments.
Design, configure, and maintain computer workstations and servers.
Design, set up, and maintain control-system networks and wireless systems.
Schedule and fulfill preventive-maintenance obligations for contract customers, follow documented service procedures, and verify that assigned customer deliverables are met.
Work with the sales department to grow service and product portfolios at customer sites.
Support basic control-system configuration, graphic design, and troubleshooting.
Support software-upgrade audits and upgrades; hardware and software installation; control-system installation and first-time power-up inspections; engineering Factory Acceptance Tests (FAT); commissioning; loop checkout; and startup.
Provide emergency and break/fix services.
Participate in rotating after-hours on-call coverage.
Facilitate customer application requirements.
Attend required skills and safety training, including computer-based training and local and out-of-state factory training courses.
Drive to customer industrial sites and operate a company-provided vehicle; travel by boat or helicopter to offshore facilities if assigned.
Work safely by wearing appropriate PPE, complying with safety requirements, and remaining alert to surroundings.
Follow company policies, procedures, and methodologies, and uphold Total Customer Commitment (TCC) standards.
Collaborate with development and support staff to maintain product knowledge and ensure precise communications between John H. Carter Co., Inc. and its stakeholders.
Work some overtime, including weekends and holidays, and some shift work, including night shifts, as business needs arise.
Perform work involving some lifting, bending, and prolonged standing.