Control Support Engineer

Albireo Energy • Syracuse, NY

3d • $35 - $45 • Onsite

About The Position

PASCO/Albireo Energy is seeking a Control Support Engineer to perform building automation and control system maintenance, troubleshooting, and upgrades. This role involves diagnosing and resolving issues with controllers, sensors, actuators, and other BAS components. The engineer will also be responsible for completing detailed service documentation, providing recommendations to customers, training customer personnel, and supporting control project managers. Additionally, the role requires proper maintenance of company-provided assets and adherence to safety procedures.

Requirements

• Bachelor’s degree in electrical engineering, mechanical engineering, HVAC, or a related field; or four years of relevant experience installing and maintaining commercial or industrial control systems.
• Valid New York State driver’s license with a satisfactory driving record required.
• Strong knowledge of computers, operating systems, computer networks, and databases.
• Strong electrical background with experience troubleshooting and repairing electrical and electronic control devices and circuits.
• Ability to independently diagnose, troubleshoot, and repair building automation and control systems.
• Working knowledge of mechanical HVAC systems and their associated controls.
• Experience with BAS platforms such as Alerton, Distech Controls, and Niagara.
• Strong interpersonal, verbal, and written communication skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent attention to detail and ability to accurately document completed work.
• Proficiency with Microsoft Office applications, including Word, Outlook, Excel, and Access.

Nice To Haves

• Alerton Certified Engineer (ACE) certification preferred.
• Previous customer service experience preferred.
• familiarity with SQL preferred.

Responsibilities

• Perform building automation and control system maintenance in accordance with manufacturer specifications and customer requirements.
• Troubleshoot and diagnose control system issues to improve system reliability, efficiency, safety, and equipment performance.
• Perform control system upgrades, including hardware and software updates, to bring systems to current revision levels.
• Identify and resolve issues involving controllers, sensors, actuators, communications, programming, and other BAS components.
• Complete detailed service documentation, including work performed, problems identified, corrective actions, parts used, and outstanding system concerns.
• Submit accurate and timely work order reports to the Service Manager.
• Provide recommendations to customers regarding system operation, performance improvements, preventive maintenance, and equipment reliability.
• Train and instruct customer personnel on the proper operation and maintenance of building automation and control systems.
• Support Control Project Managers and construction projects when additional technical resources are required.
• Properly maintain and utilize company-provided tools, safety equipment, computers, mobile devices, and other assets.
• Follow company and customer safety procedures while performing work at customer sites.
• Perform additional duties and technical assignments as directed by the Service Manager.

Benefits

• Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level