Human Resources, Control Manager, Executive Director
About The Position
As a Control Manager Executive Director within the Human Resources risk assessment team, you will lead and develop an improved control framework that promotes a continuous, integrated approach to risk assessment. You will help the team conduct top-down risk analysis, detect and escalate control issues, analyze root causes, and support remediation. You will work closely with Human Resources, Employee Relations, and Talent leaders to establish and enhance global program oversight. The role promotes a proactive HR process governance, risk, and control culture. It reviews HR processes, products, and programs to identify existing and emerging operational risks, supports end-to-end Control and Operational Risk Evaluation (CORE), and leads a team in reducing financial loss, regulatory exposure, and reputational risk. It also involves partnering with senior HR leadership and control colleagues across business, operations, legal, compliance, risk, audit, regulatory, and technology functions; developing employees in risk concepts; and translating business requirements into streamlined technical solutions using programming, database, and design skills.
Requirements
- Bachelor’s degree or equivalent experience.
- 10+ years of financial services experience in Human Resources and/or controls, audit, quality assurance, or risk management.
- Proficient knowledge of control and risk management concepts, with the ability to design, create, and evaluate the operational risk and control environment with business partners.
- 5+ years of supervisory or management experience.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
Nice To Haves
- Knowledge of the HR function, including HR operations and regulatory requirements.
- Excellent written and verbal communication skills and the ability to influence business leaders.
- Exceptional interpersonal, collaboration, and relationship-building skills.
- Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment.
- Strong process analysis and design skills to understand processes and associated risks and inform control design.
- Problem-solving and analytical skills, including critical thinking, attention to detail, synthesizing data to identify root causes, and developing sustainable solutions.
- Implementation skills, including writing action plans, change management, and making informed decisions while influencing stakeholders.
Responsibilities
- Create a proactive HR process governance, risk, and control culture using evaluation strategies and change management protocols.
- Review and analyze HR functional processes, products, and programs to identify existing and emerging operational risks and issues and support business programs and strategies.
- Provide leadership support for end-to-end execution of Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions.
- Engage with and influence senior HR leadership and partner with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.
- Manage and motivate a team to reduce financial loss, regulatory exposure, and reputational risk.
- Provide ongoing feedback and training and develop employees in risk concepts and risk and control evaluation.
- Develop solutions by translating business requirements into effective, streamlined technical solutions using programming, database knowledge, and design skills.
Benefits
- Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching. Additional benefits and programs are available based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
