Contracts Manager - Account Agreements
About The Position
The Contracts Manager leads Account Agreements Development within the Contracts Development & Contracts Delivery team. The role works with Contracts Analysts and leadership to assign and complete tasks and oversees most project implementations end-to-end, ensuring plan benefit descriptions and contract language comply with operational requirements and applicable health insurance laws and regulations. The position is responsible for the development, maintenance, coordination, and implementation of account agreements and amendments supporting corporate initiatives, segment goals, and financial requirements. It works closely with Legal, Underwriting, the Contracts Delivery team, and the Contracts Delivery Manager to ensure agreements follow internal protocols, become binding, and are finalized in time for renewals and amendments. The Contracts Manager also oversees annual agreement changes, participates in product and corporate initiative implementations, and coordinates projects to meet key milestones. The role is eligible for the Flex persona.
Requirements
- 3–5+ years of experience in contract administration, including product development and implementation.
- Bachelor's degree-level education.
- Collaborative, problem-solving approach and openness to change.
- Excellent written and oral communication skills.
- Excellent analytical, research, and problem-solving skills.
- Ability to meet aggressive timelines, understand corporate priorities, work toward goals, and assign tasks to analysts as needed.
- Strong consultative skills and ability to develop solution-oriented resolutions.
- Positive attitude and ability to collaborate as a team player while respectfully raising opposing ideas.
- High school degree or equivalent is required unless otherwise noted.
Nice To Haves
- Supervisory experience or experience leading cross-functional projects.
Responsibilities
- Manage and maintain account agreements and amendments end-to-end, including coordinating, developing, and implementing language for corporate initiatives, segment goals, and financial requirements.
- Work with Legal and Underwriting to ensure agreements and exhibits follow internal protocols.
- Develop and maintain legally compliant account agreements and amendments for financial arrangements, ensuring contract language meets operational requirements and applicable health insurance laws and regulations.
- Work with the Contracts Delivery team to ensure accounts finalize binding agreements with the company.
- Work with the Contracts Delivery Manager to finalize new boilerplate language and amendments in time for annual renewals and amendments.
- Oversee requirements for annual account agreement changes, drive key deliverables, and ensure milestones are met.
- Participate in implementations of new products, product changes, and corporate initiatives, identifying account agreement impacts.
- Coordinate and oversee corporate and department projects and initiatives.
- Work with leadership to define the business unit's strategic direction, goals, and objectives, and represent the department in a lead role on cross-functional teams or initiatives.
- Lead specific projects or customer-related deliverables.
- Challenge and motivate staff to reach their potential.
- Assign tasks to analysts as needed and help ensure appropriate task completion.
Benefits
- Paid time off.
- Medical, dental, and vision insurance.
- 401(k).
- Well-being benefits.
- Variable pay eligibility.
- Employee development resources and opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
