Contracts Manager - Government & Healthcare

Shaw Industries•Cartersville, GA

1d•Hybrid

About The Position

Shaw Commercial is a global design leader in commercial flooring, serving markets including workplace, healthcare, hospitality, education, and multi-family dwellings. Shaw Commercial is part of Shaw Industries, a wholly owned subsidiary of Berkshire Hathaway, Inc., with more than $5 billion in annual sales and approximately 18,000 associates worldwide. The Contracts Manager – Government & Healthcare serves as a strategic business advisor, helping protect Shaw’s business, strengthen customer partnerships, and create value from complex government, education, healthcare, and cooperative purchasing agreements. Working directly with customers and in partnership with Sales, Strategic Accounts, Legal, Finance, and Pricing, this role supports contract strategy and negotiations, assesses financial and operational risk, and translates complex requirements into actionable business plans. The position owns ongoing agreement implementation and management, including compliance, pricing, rebates, reporting, renewals, amendments, and obligation tracking. It coordinates cross-functional teams to ensure commitments are fulfilled throughout the contract lifecycle and helps reduce risk, improve contract processes, strengthen customer relationships, and use key agreements strategically to support profitable growth. The role is hybrid, with at least three days per week based at Shaw’s Cartersville corporate offices.

Requirements

Bachelor’s degree and at least 3 years of experience in contract administration or a related field; an equivalent combination of education and/or professional experience may be considered in lieu of a bachelor’s degree.
Superior organizational skills and ability to manage multiple projects with shifting deadlines.
Ability to work laterally across the organization, with excellent oral and written communication skills.
Ability to work in a hybrid arrangement in Cartersville, Georgia, three days per week, depending on business needs, travel schedule, and collaboration focus.

Nice To Haves

Advanced communication, negotiation, contract awareness, risk, and conflict-resolution skills are preferred.
Experience managing government, public-sector, or cooperative purchasing agreements such as GSA, Sourcewell, OMNIA Partners, state or local government contracts, or similar contract vehicles, including negotiation, implementation, compliance, reporting, pricing, rebates, renewals, and obligation management.
Experience supporting contracts in construction, flooring, HVAC, roofing, building materials, facilities services, or another installed-product environment involving a manufacturer or supplier and a dealer, contractor, or trade partner performing installation.
Experience serving as a supplier-side point of contact for government agencies, public entities, healthcare organizations, or purchasing cooperatives and working with customer procurement and contract administration teams.
Experience leading complex agreements across the full contract lifecycle, from RFP review and negotiation through implementation, compliance monitoring, amendments, renewals, and issue resolution.
Experience managing customer-specific pricing, rebates, incentives, administrative fees, reporting requirements, or other performance-based contract programs.

Responsibilities

Independently review incoming contracts before legal review, including NDAs, MSAs, RFP terms, rebate agreements, pricing agreements, and other commercial customer contracts.
Identify and assess financial exposure, operational impacts, pricing implications, and non-standard contractual requirements.
Flag provisions that may require Legal review and prepare summaries of key issues, risks, and recommended business positions.
Resolve business-related issues proactively with Sales, Strategic Accounts, customers, and internal stakeholders before escalation to Legal.
Evaluate contract structures and commercial terms for alignment with business objectives, operational capabilities, and risk tolerance.
Support commercial discussions and negotiations involving contract terms, pricing structures, rebate programs, and customer requirements.
Recommend alternative contract language addressing business concerns, commercial positions, and risk mitigation.
Provide Legal with business context, contract history, customer background, and recommended negotiation positions.
Advise Sales and Strategic Accounts throughout contract development and negotiations.
Monitor executed agreements for compliance with customer obligations and Shaw business requirements.
Maintain contract records, amendments, renewals, pricing schedules, rebate structures, and supporting documentation in Salesforce and approved contract management systems.
Coordinate contract-related pricing requests, approvals, updates, and renewals with Sales Leadership, Finance, Commercial Leadership, and Contract Administration.
Generate, analyze, and distribute compliance reports, pricing updates, customer contract summaries, rebate reports, funding fee reports, and other operational reporting; track customer commitments, notice periods, and renewal timelines.
Coordinate implementation of customer contract terms across internal departments so obligations are understood and fulfilled.
Develop and implement processes to improve contract quality, compliance, accuracy, and cycle time.
Maintain accurate contract documentation, repositories, and reporting processes.
Train and mentor internal stakeholders on contract requirements, risk identification, compliance obligations, reporting procedures, and best practices.
Support continuous improvement of contract management systems, reporting tools, pricing workflows, and business processes.
Build strong relationships with Sales, Strategic Accounts, Legal, and external stakeholders.
Serve as a subject matter expert for assigned market segments.