Contracts & Logistics Specialist TW

all O'Neal Industries' AffiliatesExton, PA

About The Position

The Contracts & Logistics Specialist directs all activities concerned with satisfying customer, supplier, and partner contracts. This role is responsible for the pricing and sourcing of transportation options for internal customers across the USA for various shipment types (Truckload, Hotshot, Partial, and LTL). The specialist acts as a liaison between TW Metals Corporate offices, internal customers, and external customers regarding contracts, leases, and the logistics process. This position identifies opportunities to improve contract and lease management, reviews invoices for operational equipment leases and contracts, and manages daily internal customer requests related to freight and logistics. A key responsibility is ensuring all contracts are managed within a database, with timely notifications to relevant departments before expiry. The role involves performing annual contract reviews based on KPIs, reporting to management, and maintaining accuracy of customer part files against executed contracts. Additionally, the specialist updates pricing files, collaborates with contract administrators and purchasing departments to identify inventory issues (e.g., slow-moving stock), and reports financial risks associated with stock level gaps. This role also works with Contracts leaders and Internal Counsel on contract management, reviews new and amended contractual documents to assess business risk, and ensures commercial compliance. The specialist compiles data for customer bids, researches alternative outlets for contractual materials, and supports managers in customer-facing meetings. They review freight spend patterns, assist internal customers with vendor selection, update rate tables in the internal system for accurate freight cost calculation, and generate reports on business spend, customer, and vendor activities. Finally, the specialist partners with management to identify cost reduction opportunities.

Requirements

  • 3 years’ experience in a sales, administration or a customer-facing role
  • Experience of reading business documents and contracts preferred.
  • Experience of a detailed business and supply chain environment preferred
  • High level of attention to detail is critical to this role.
  • Ability to prioritize workload, be self-directed and self-motivated.
  • Ability to proactively work on new projects and recognize and report business improvement opportunities.
  • Possess highly effective communication skills which include verbal and written internally and externally.
  • Microsoft Office, Word, PowerPoint and strong Excel skills or the ability to learn essential.
  • Ability to learn proprietary program (Metalware)

Nice To Haves

  • Undergraduate degree in Business Administration or related area is preferred but will consider experience-based qualifications.
  • Metals, Engineering, Fabrication or similar commercial industry experience is preferred.

Responsibilities

  • Directs all activities concerned with satisfying customer, supplier and partners contracts.
  • Responsible for the pricing and sourcing of transportation options for internal customers across the USA for Truckload, Hotshot, Partial and less than truck load shipments.
  • Responsible for contact between TW Metals Corporate offices, its internal customers, managing information flow and requests from External customers concerning contracts, leases and the logistics process.
  • Recognizes opportunities to increase efficiencies in the contract and lease management process.
  • Responsible for reviewing invoices pertaining to leases and contracts for Operational equipment.
  • Responsible for daily management of internal customer requests concerning freight and logistics.
  • Responsible for ensuring that all contracts are managed within a database, triggering appropriate intercompany department prior to expiry.
  • Performs annual reviews on contracts based on pre-established key performance indicators and reports to company management.
  • Responsible for all customer part files and accuracy when compared and updating against an executed contract.
  • Responsible for updating pricing files and ensuring a high level of accuracy compared to the executed contract.
  • Works with company Contract administrators and other company Managers including Branch and Corporate purchasing departments to recognize inventory issues such as slow moving and obsolete stock by reviewing inventory levels and other commitments such as incoming stock against contractual obligation.
  • With necessary Management guidance reports financial risk to the company when considering gap between commitment and actual stock levels as defined in customer contracts.
  • Collaborates with Contracts leaders and Internal Counsel on contract management topics.
  • Reviews in partnership with other staff members on new non-executed contractual documents and determines if further review from Contracts director or internal counsel is required.
  • Reviews amendments to current agreements for Senior management to determine business risk.
  • Reviews contracts on a period basis to ensure commercial compliance and accuracy to duties performed.
  • Compiles data for customer bids and works directly with managers to ensure a service level that minimizes the bid cycle for new or existing customers.
  • Researches alternative outlets for contractual materials when reviewing obsolescence and Contract Termination Support meetings conducted at corporate and branch location when necessary.
  • Supports Managers and above in customer facing meeting as and when required.
  • Reviews freight spend patterns and supports internal customers in vendor selection.
  • Responsible for the updating rate tables onto internal computer system to ensure accurate cost calculation of freight costs.
  • Authors and runs reports as required concerning business spend, customer and vendor activities.
  • Works in partnership with management to recognize opportunities in cost reduction.

Benefits

  • medical
  • dental
  • vision
  • company paid life insurance
  • short and long-term disability
  • paid vacation
  • PTO
  • 401(k)
  • tuition reimbursement
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