Contracting Assistant - Mountlake Terrace, Wa
About The Position
The Contracts Assistant is responsible for the timely and accurate execution, processing, and tracking of provider Membership Agreements throughout onboarding and renewal. The role serves as a primary resource for providers and internal teams, answering questions about agreement terms, contract options, and contracting processes. This position supports provider onboarding, retention, and company growth by helping providers understand their agreements, meeting contracting deadlines, and identifying potential barriers early. It requires strong organization, attention to detail, proactive communication, and the ability to independently manage a high volume of contracting activities. The Contracts Assistant works closely with the Onboarding and Provider Lifecycle teams to guide providers through contracting decisions and build positive working relationships. Complex negotiations, non-standard contract requests, and significant partnership concerns are escalated to the appropriate manager.
Requirements
- Bachelor's degree or an equivalent combination of education and relevant professional experience.
- Experience in contract administration, project coordination, customer relations, recruiting, or a similar operational role.
- Strong organizational skills and ability to manage competing priorities, deadlines, and high volumes of detail-oriented work.
- Excellent written and verbal communication skills, including the ability to explain complex information clearly and professionally.
- Strong interpersonal, critical-thinking, and problem-solving skills, including sound judgment and ability to navigate concerns and escalate issues when appropriate.
- High attention to detail and commitment to accurate documentation and recordkeeping.
- Proficiency with Microsoft Office applications, including Word and Excel.
- Experience using CRM or similar tracking systems.
- Ability to pass a background check.
- Applicants receiving clinical services at Mindful Therapy Group are asked to wait until their care is discontinued before beginning employment, due to a conflict of interest.
Nice To Haves
- Experience in healthcare, behavioral health, professional services, or contract administration.
- Experience supporting contract execution, renewals, onboarding, or client/provider relationship management.
- Familiarity with independent contractor relationships, healthcare provider operations, or contractual compliance requirements.
Responsibilities
- Coordinate and process provider Membership Agreements during onboarding and renewal, ensuring timely completion and accuracy.
- Schedule and facilitate contracting meetings, prepare agreements, and guide providers through the contracting process.
- Explain standard agreement terms, contract options, provider responsibilities, and partnership expectations.
- Monitor contracting timelines, follow up on outstanding requirements, and help remove barriers affecting onboarding or renewal.
- Serve as a primary point of contact for providers with Membership Agreement questions and renewal options.
- Build positive provider relationships by communicating the value of the partnership and available resources.
- Identify provider concerns, renewal risks, and potential partnership misalignment, escalating issues as appropriate.
- Support provider retention through proactive communication and education.
- Maintain accurate contract records, CRM documentation, provider communications, and key deadlines.
- Ensure agreements are prepared, executed, and stored according to company standards and procedures.
- Process routine contract-related requests and assist with audits, reporting, and data management.
- Recognize potential compliance concerns, unusual requests, and non-standard contract needs and escalate when necessary.
- Collaborate with Onboarding, Provider Lifecycle, and other internal teams to support a seamless provider experience.
- Serve as an internal resource on standard contracting processes, agreement terms, and provider requirements.
- Support departmental goals related to contract accuracy, onboarding completion, contracting timeliness, and provider retention.
- Assist with special projects and process improvement initiatives as needed.
Benefits
- 75% coverage of health, dental, and vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays a year
- 15 PTO days accrued in the first year
- Professional and career development opportunities
- Compensation evaluated consistently and opportunities for growth
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What This Job Offers
Job Type
Full-time
