Contracting Assistant - Mountlake Terrace, Wa

Mindful Support Services•Mountlake Terrace, WA

About The Position

Mindful Therapy Group supports independent mental health providers with administrative services that help them build thriving practices and expand access to care. Since 2011, the organization has grown to support more than 2,000 providers through services such as marketing and lead generation, billing, insurance support, and payment collection. The Contracts Assistant manages the timely and accurate execution, processing, and tracking of provider Membership Agreements during onboarding and renewals. The role serves as a primary resource for providers and internal teams on agreement terms, contract options, and contracting processes. It supports provider onboarding, retention, and company growth by helping providers understand their agreements, meeting contracting deadlines, and identifying potential barriers early. The assistant works closely with the Onboarding and Provider Lifecycle teams, independently manages a high volume of contracting activity, and escalates complex negotiations, non-standard requests, and significant partnership concerns to the appropriate manager. This is a full-time, Monday–Friday position based in Mountlake Terrace, Washington, with a stated salary range of $60,000–$75,000. A background check is required. The employer is an equal opportunity employer and describes its workplace as progressive and based on teamwork, integrity, and customer service. Current clients of Mindful Therapy Group are asked to wait until their clinical care has ended before beginning employment due to a conflict of interest.

Requirements

Bachelor's degree or an equivalent combination of education and relevant professional experience.
Experience in contract administration, project coordination, customer relations, recruiting, or a similar operational role.
Strong organizational skills and ability to manage competing priorities, deadlines, and high volumes of detail-oriented work.
Excellent written and verbal communication skills, including ability to explain complex information clearly and professionally.
Strong interpersonal, critical-thinking, and problem-solving skills, including sound judgment in navigating concerns and escalating issues appropriately.
High attention to detail and commitment to accurate documentation and recordkeeping.
Proficiency with Microsoft Office applications, including Word and Excel.
Experience using CRM or similar tracking systems.
Ability to pass a background check.

Nice To Haves

Experience in healthcare, behavioral health, professional services, or contract administration.
Experience supporting contract execution, renewals, onboarding, or client/provider relationship management.
Familiarity with independent contractor relationships, healthcare provider operations, or contractual compliance requirements.

Responsibilities

Coordinate and process provider Membership Agreements during onboarding and renewal, ensuring timely completion and accuracy.
Schedule and facilitate contracting meetings, prepare agreements, and support providers through the contracting process.
Explain standard agreement terms, contract options, provider responsibilities, and partnership expectations.
Monitor contracting timelines, follow up on outstanding requirements, and help remove barriers affecting onboarding or renewal.
Serve as a primary point of contact for provider questions about Membership Agreements and renewal options.
Build positive provider relationships by communicating the value of the partnership and available resources.
Identify provider concerns, renewal risks, and potential partnership misalignment, and escalate issues as appropriate.
Support provider retention through proactive communication and education.
Maintain accurate contract records, CRM documentation, provider communications, and key deadlines.
Ensure agreements are prepared, executed, and stored according to company standards and procedures.
Process routine contract-related requests and assist with audits, reporting, and data management.
Recognize potential compliance concerns, unusual requests, and non-standard contract needs, and escalate when necessary.
Collaborate with Onboarding, Provider Lifecycle, and other internal teams to support a seamless provider experience.
Serve as an internal resource on standard contracting processes, agreement terms, and provider requirements.
Support departmental goals for contract accuracy, onboarding completion, contracting timeliness, and provider retention.
Assist with special projects and process improvement initiatives as needed.