Contracts and Credentialing Specialist

Devereux•Phoenix, AZ

1d•Remote

About The Position

Devereux is one of the nation’s largest nonprofit organizations providing services, insight, and leadership in the evolving field of behavioral healthcare. Devereux-Arizona serves more than 4,000 individuals with emotional, behavioral, and cognitive differences each year across the state. We offer residential treatment, short-term residential treatment, a private school, community-based services, integrated care services, prevention programs, respite services and therapeutic foster care. As a Contracts & Credentialing Specialist, you will be responsible for payer contract administration, provider and facility credentialing, compliance monitoring, and ongoing contract maintenance. This role serves as the primary coordinator for the contract lifecycle, including tracking renewals, amendments, implementation activities, and maintaining contract records. Job duties include managing assigned payer agreements and contract documentation; reviewing contract-related cost and reimbursement analyses; monitoring contract terms, deadlines, and compliance requirements; and ensuring contract records are complete, accurate, and maintained within electronic databases. This position maintains and updates electronic contract files and related databases (EHR), and serves as a liaison between payers, leadership, and operational departments regarding contract administration matters (enrollment activities, documentation submittal, payer fee schedules, payer agreements).

Requirements

High school diploma or equivalent required
Must be available to attend two (2) weeks of new hire orientation (paid, Mon-Fri 8:30am-5pm)
Must be at least 21 years of age or older (per licensing standards)
Valid Arizona Driver's License & pass DMV 36-month history check
Drug test within 24hrs of offer w/ negative results
Pre-employment Physical and Job Demand Assessment
Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions)

Nice To Haves

Bachelor’s Degree in Finance, Healthcare Administration or related field preferred
One (1) plus year of experience in healthcare revenue contracting, finance, provider relations or related experience preferred

Responsibilities

Payer contract administration
Provider and facility credentialing
Compliance monitoring
Ongoing contract maintenance
Tracking renewals, amendments, and implementation activities
Maintaining contract records
Managing assigned payer agreements and contract documentation
Reviewing contract-related cost and reimbursement analyses
Monitoring contract terms, deadlines, and compliance requirements
Ensuring contract records are complete, accurate, and maintained within electronic databases
Maintaining and updating electronic contract files and related databases (EHR)
Serving as a liaison between payers, leadership, and operational departments regarding contract administration matters (enrollment activities, documentation submittal, payer fee schedules, payer agreements)

Benefits

Paid time off (24 days per year, increase with years of service)
Sick time (64 hours per year)
ASCEND, career accelerator program
Tuition assistance
Retirement
eM Life for Mental Health and Work/Life Programs
Service Anniversary Awards
Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
Quality Low-Cost Benefits (medical, dental, vision, pet insurance)
30-day benefit eligibility waiting period for new hires
Medical (including telemedicine via phone, web, app)
Dental
Prescription drug
Preventative care
Mental health services
Student loan debt assistance
Continuing education assistance
Generous time-off (start accruing 1st day)
403(b) retirement plan with matching benefit
Voluntary/employee paid supplemental life and accident coverage
Employee assistance / work-life balance program