Contracts Administrator

High Rise Fire Protection Corp•New York, NY

12h•Onsite

About The Position

High Rise Fire and Security is a leading provider of fire alarm, life safety, and security systems solutions. They are seeking a Contracts Administrator to manage service agreements, ensuring accuracy and timely execution. This role involves managing service contracts, auditing client accounts, and supporting the sales team. The company is part of the SCUTUM Group, a European life safety company, and prides itself on industry knowledge and client service.

Requirements

High School/ GED diploma required
One year of experience working in a professional, service or contract administrative oriented environment
Strong multi-tasking and follow up skills
Strong telephone communication skills
Above average proficiency in computer literacy and applications, i.e. MS Excel, Outlook, Word, Docusign, PDF
Working knowledge of Saas Platforms such as Docusign, Pandadoc, HubSpot, Salesforce
Excellent interpersonal and client service skills.
Outstanding oral and written communication skills, with the ability to produce quality results.
Excellent organizational skills.
Ability to work under pressure and be multi-talented to meet aggressive time schedules.
Ability to work with difficult clients, ensuring that their needs are met.

Responsibilities

Execute service contract renewal calls.
Create new contract renewal proposals.
Audit client accounts in order to reduce contract backlog and company liability.
Retrieve copies of active service contracts for clients upon request.
Identify opportunities to present multi-year contracts to existing client base.
Prepare metrics reports for sales management.
Provide sales support to clients and co-workers when applicable.