Contractor Network Manager – HOMES/HEEHR

APTIM•Remote, TX

1d•$105,000 - $125,000•Onsite

About The Position

APTIM's Energy Transition is seeking an experienced Contractor Network Manager for a position based in Texas. This role will lead the recruitment, development, and management of the program’s contractor network for the HOMES/HEEHR program across the entire state. APTIM is developing and managing Home Energy Rebates created through the Inflation Reduction Act, including the Home Owner Managing Energy Savings Rebate Program (HOMES) and the High-Efficiency Electric Home Rebate Program (HEEHR). The position requires residential program knowledge and technical expertise in energy efficiency and weatherization. The successful candidate will support planning and operational activities, manage the development of recruitment and training materials, and rapidly implement strategies to scale the contractor network. The role involves frequent travel across the state and occasional travel for conferences, events, and continuing education. The ideal candidate is a critical thinker, able to manage multiple tasks, possesses excellent written and verbal communication skills, and can maintain positive relationships with colleagues, stakeholders, and partners. The role requires accountability, a process-driven approach, attention to detail, and pragmatism. Collaboration, ownership, and problem-solving are essential, with flexibility to adjust to program needs. The team is passionate about clean energy, energy efficiency, and making a positive impact.

Requirements

Bachelor’s degree from an accredited four-year college or university or equivalent work experience.
5+ years of industry experience required.
Knowledge of energy efficiency and weatherization programs.
Technical understanding of measures offered through programs.
Experience working with and/or for contractors in the state of Texas.
Strong service orientation with the ability to work across multiple departments and units within an organization, external clients, and multiple stakeholders.
Detail-oriented with excellent time management, project management, and follow-through; creative problem solver with strong analytical abilities.
Ability to absorb information from multiple parties and formulate necessary communications or decisions quickly.
Deep understanding of energy efficiency, weatherization, renewable energy, and the types of equipment, technologies, and building practices relevant to residential customers.
Ability to maintain confidentiality and handle sensitive information with integrity.
Strong written and oral communication skills.
Exceptional relationship management skills.
High level of emotional intelligence and ability to work effectively with diverse teams and stakeholders.
Ability to travel within Texas regularly and occasionally out-of-state.
Must be a self-starter, organized and have an ability to manage competing priorities with established deadlines.
Commitment to fostering a collaborative work environment within the team and broader organization.
Proficient in Microsoft Office software – Excel, Word, PowerPoint, Outlook, and SharePoint.

Nice To Haves

Professional experience working within contractor community in Texas.
CEM, BPI, QCI, PMP, or similar certification.
3+ years’ experience in the energy efficiency industry.
Familiarity with legal requirements for contractors in the State of Texas.

Responsibilities

Work as part of a program team ensuring the administration, implementation, and verification of federally funded energy efficiency projects are successfully executed.
Lead and personally engage in recruitment, onboarding and continuous management of a network of hundreds of contractors to serve the programs across Texas.
Create contractor participation agreements, code of conduct, and network management plans to ensure compliance and alignment with all program and DOE rules.
Work with the relevant trade organizations and workforce development agencies to identify needed energy efficiency contractor and assessment skills within the workforce and expand those capabilities across the state.
Create strategic plans and reporting to align contractor network to program needs, continuously monitor and report results and execute continuous adjustments to ensure networks ability to deliver to program forecasts and requirements.
Primary responsibility for contractor portal including ensuring functionality meets requirements of the network and portal provides up to date and accurate information from current network (ex. Contractor certifications, coverage areas and project types served).
Maintain annual compliance checks for enrolled contractors and manage escalations and code of conduct issues.
Identify opportunities, create plans and execute strategies to create synergies for contractor networks participating in other programs in the state (ex. Utilities, Weatherization, etc.).
Lead and manage a team of regional Contractor Liaisons who maintain deep connections with the contractors in their regions.
Provide regular communication to the network regarding program related opportunities or changes. Communications may include, but are not limited to, webinars, newsletters, advisory group meetings, and one-on-one visits.
Create a contractor newsletter in collaboration with Marketing to be sent to the network on a pre-defined and consistent schedule.
Lead and project manage initiatives that drive toward improved customer and contractor experience and participation in programs.
Develop and lead presentations promoting HOMES/HEEHR programs at various conferences, community events, or professional organizations.
Respond to direct inquiries and requests made by contractors in a timely manner.
Deliver supporting information, collateral, and contacts to contractors to support deepened customer engagement.
Be attuned to broad and local regulator, policy, and economic concerns impacting programs and bring these perspectives to program leadership.
Perform field QA/QC as needed.
Frequent day travel and occasional overnight (depending on conferences, training or other opportunities).
Support workforce development activities ensuring the contractor network is available to support program needs.
Work with contractor trade organizations to ensure they are informed of programs, coordinate outreach through their networks.
All other duties as assigned.
Ensuring compliance with all APTIM quality and safety policies as well as all OSHA regulations.